ArticleJMIR mental health2019
Young People Seeking Help Online for Mental Health: Cross-Sectional Survey Study.
Article in JMIR mental health, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 69 papers, 3 of them syntheses that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
69 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Factors Influencing the Initiation and Continued Engagement of Digital Mental Health Tools Among Adults: Theory of Planned Behavior-Informed Systematic Review.JMIR mental health · 2026Pooled it
- Is behavioural activation an effective treatment for depression in children and adolescents? An updated systematic review and meta-analysis.European child & adolescent psychiatry · 2024Pooled it
- Barriers to and Facilitators of User Engagement With Digital Mental Health Interventions: Systematic Review.Journal of medical Internet research · 2021Pooled it
- Trial
- Usability testing of a digital tool to support behavioural activation for depression with young people aged 12 to 18.Frontiers in child and adolescent psychiatry · 2026Trial
- The effect of a therapeutic smartphone application on suicidal ideation in young adults: Findings from a randomized controlled trial in Australia.PLoS medicine · 2022Trial
- Patient personas of delayed healthcare-seeking behavior among patients with breast cancer-related lymphedema: A qualitative study.Asia-Pacific journal of oncology nursing · 2026Article
- AI Chatbot Use and Disclosure for Mental Health Among US Adolescents and Young Adults.JAMA pediatrics · 2026Article
- Application and effectiveness of artificial intelligence in adolescent mental health support and therapy: a scoping review.BMC psychiatry · 2026Article
- Portrayals of Depression on TikTok: Content Analysis of Diagnostic Accuracy, Creator Type, and Stylistic Features.JMIR infodemiology · 2026Article
- Helpful coping strategies and help-seeking behaviors for mental health problems: a vignette study in young people and professionals.BMC psychiatry · 2026Article
- The process and mechanism of help-seeking behavior among people living with HIV: a qualitative analysis based on grounded theory.BMC public health · 2026Article
- Triaging Casual From Critical-Leveraging Machine Learning to Detect Self-Harm and Suicide Risks for Youth on Social Media: Algorithm Development and Validation Study.JMIR mental health · 2026Article
- Online Racism, Digital Mental Health Tools, and Online Mental Health Communication Among Black Young Adults With and Without Depression or Anxiety: Cross-Sectional Quantitative Study.JMIR formative research · 2026Article
- Analysis of influencing factors and urban-rural difference decomposition of mental health literacy among residents in Chongqing, Southwest China: a large-scale multistage random sampling survey.Frontiers in public health · 2026Article
- Emotional connectedness and adolescent help-seeking behavior for mental health problems: A situational analysis.PLOS mental health · 2026Article
- Forging Online Community Among People in Recovery From Substance Use: Natural Language Processing and Deep-Learning Analysis of The Phoenix App User-Generated Data.JMIR mHealth and uHealth · 2025Article
- 'Remember, You Are Not Alone': A Qualitative Internet-Mediated Study of Anxiety Among Adolescents on Reddit.International journal of mental health nursing · 2025Article
- The Alongside Digital Wellness Program for Youth: Longitudinal Pre-Post Outcomes Study.JMIR formative research · 2025Article
- Exploring Online Health Information-Seeking Behavior Among Young Adults: Scoping Review.Journal of medical Internet research · 2025Article
9 more citing papers are in PubMed but not listed here.
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundYoung people are particularly vulnerable to experiencing mental health difficulties, but very few seek treatment or help during this time. Online help-seeking may offer an additional domain where young people can seek aid for mental health difficulties, yet our current understanding of how young people seek help online is limited.
objectiveThis was an exploratory study which aimed to investigate the online help-seeking behaviors and preferences of young people.
methodsThis study made use of an anonymous online survey. Young people aged 18-25, living in Ireland, were recruited through social media ads on Twitter and Facebook and participated in the survey.
resultsA total of 1308 respondents completed the survey. Many of the respondents (80.66%; 1055/1308) indicated that they would use their mobile phone to look online for help for a personal or emotional concern. When looking for help online, 82.57% (1080/1308) of participants made use of an Internet search, while 57.03% (746/1308) made use of a health website. When asked about their satisfaction with these resources, 36.94% (399/1080) indicated that they were satisfied or very satisfied with an Internet search while 49.33% (368/746) indicated that they were satisfied or very satisfied with a health website. When asked about credibility, health websites were found to be the most trustworthy, with 39.45% (516/1308) indicating that they found them to be trustworthy or very trustworthy. Most of the respondents (82.95%; 1085/1308) indicated that a health service logo was an important indicator of credibility, as was an endorsement by schools and colleges (54.97%; 719/1308). Important facilitators of online help-seeking included the anonymity and confidentiality offered by the Internet, with 80% (1046/1308) of the sample indicating that it influenced their decision a lot or quite a lot. A noted barrier was being uncertain whether information on an online resource was reliable, with 55.96% (732/1308) of the respondents indicating that this influenced their decision a lot or quite a lot.
conclusionsFindings from this survey suggest that young people are engaging with web-based mental health resources to assist them with their mental health concerns. However, levels of satisfaction with the available resources vary. Young people are engaging in strategies to assign credibility to web-based resources, however, uncertainty around their reliability is a significant barrier to online help-seeking.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.