ArticleBMC medical informatics and decision making2019
The relationship between user interface problems of an admission, discharge and transfer module and usability features: a usability testing method.
Article in BMC medical informatics and decision making, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers, 1 of them a synthesis that pooled it.
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Who cites it
8 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Usability evaluation methods for hospital information systems: a systematic review.BMC health services research · 2025Pooled it
- Assessing the interdependency among effectiveness, satisfaction and efficient use of the Lightwave Health Information Management System (LHIMS) by health professionals in Ghana.BMC health services research · 2024Article
- Evaluating the usability of Iran's national comprehensive health information system: a think-aloud study to uncover usability problems in the recording of childcare data.BMC medical informatics and decision making · 2024Article
- Evaluating the Usability and Quality of a Clinical Mobile App for Assisting Physicians in Head Computed Tomography Scan Ordering: Mixed Methods Study.JMIR human factors · 2024Article
- Comparison of usability evaluation methods for a health information system: heuristic evaluation versus cognitive walkthrough method.BMC medical informatics and decision making · 2022Article
- Design, development, and evaluation of an interactive training simulator for teaching hospital information systems.Journal of education and health promotion · 2021Article
- The efficiency and effectiveness of surgery information systems in Iran.BMC medical informatics and decision making · 2020Article
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5 authors.
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Abstract
backgroundThe admission, discharge and transfer (ADT) module is used in the hospital information system (HIS) for the purposes of managing appointments, patient admission, daily control of hospital beds, planning surgery procedures, keeping up-to-date on patient discharges, and registering patient transfers within or outside the hospital. The present study aimed to evaluate the usability of ADT module of a HIS through usability testing and assess the relationship between the number of user interface problems and usability features (i.e. effectiveness, efficiency, and satisfaction).
methodsThis descriptive analytical study was conducted in Shahid Beheshti hospital in Kashan, Iran, in 2017. The participating users were eight students in their last semester of a Bachelor of Health Information Technology Sciences degree. First, the users were introduced to the module functions in a two-hour session; ten days later, the users were asked to perform scenarios designed based on seven tasks and take notes of the problems encountered in performing each task after it was over. Effectiveness was measured based on the rate of completing the tasks, efficiency based on the time taken to perform each task, and satisfaction based on the users' answers to a satisfaction questionnaire. The relationship between these three usability features and the number of problems noted was assessed using Spearman's test in SPSS version 16.
resultsThirteen unique usability problems were identified from the perspective of the users. Effectiveness was rated as 58.9%, efficiency as 53.3%, and mean user satisfaction as 53.4 ± 10.6. The number of problems in each task had significant relationships to the effectiveness (P = 0.009) and efficiency (P = 0.016) scores. User satisfaction also had a significant relationship with the effectiveness (P = 0.043) but not with the efficiency (P = 0.230) scores.
conclusionsIn the view of the potential users, a HIS, used in more than 200 hospitals in a developing country, has several usability problems in its ADT module and its effectiveness, efficiency, and user satisfaction were not acceptable. The number of usability problems in the HIS user interface affected the effectiveness, efficiency and user satisfaction of the system.
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