Evidence map›Paper›PMID 31438908›Full record

Trial reportBMC public health2019

Pre-notification and reminder SMS text messages with behaviourally informed invitation letters to improve uptake of NHS Health Checks: a factorial randomised controlled trial.

Anna Sallis, Joseph Sherlock, Annabelle Bonus, Ayoub Saei, Natalie Gold, Ivo Vlaev, Tim Chadborn

Open access · goldAbstract readRandomized Controlled Trial
In one paragraph

Trial report in BMC public health, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
18citing papers in PubMed, 2 pooled it
6.4field-weighted citation impact, top 3% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

18 citing papers in PubMed, 2 syntheses or guidelines pooled it, 53 citations in OpenAlex.

  1. Pooled it
  2. Pooled it
  3. Trial
  4. Trial
  5. Trial
  6. Trial
  7. Increasing uptake of NHS Health Checks: a randomised controlled trial using GP computer prompts.The British journal of general practice : the journal of the Royal College of General Practitioners · 2021
    Trial
  8. Trial
  9. Article
  10. Article
  11. Article
  12. Article
  13. Article
  14. Review
  15. Digital Citizen Science for Responding to COVID-19 Crisis: Experiences from Iran.International journal of environmental research and public health · 2021
    Article
  16. Article
  17. Article
  18. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 5 institutions in 2 countries.

Anna SallisPHE Behavioural Insights, Public Health England, 6th Floor, Wellington House, 133-155 Waterloo Road, London, SE1 8UG, UK. anna.sallis@phe.gov.uk.
Joseph SherlockCenter for Advanced Hindsight, Social Science Research Institute, Duke University, 334 Blackwell Street, Suite 320, Durham, North Carolina, 27701, USA.
Annabelle BonusOfgem, 10 South Colonnade, Canary Wharf, London, E14 4PU, UK.
Ayoub SaeiPHE Statistics, Modelling and Economics Department, Public Health England, Colindale Avenue Site, 61 Colindale Avenue, London, NW9 5EQ, UK.
Natalie GoldPHE Behavioural Insights, Public Health England, 6th Floor, Wellington House, 133-155 Waterloo Road, London, SE1 8UG, UK.
Ivo VlaevWarwick Business School, University of Warwick, Coventry, CV4 7AL, UK.
Tim ChadbornPHE Behavioural Insights, Public Health England, 6th Floor, Wellington House, 133-155 Waterloo Road, London, SE1 8UG, UK.
Public Health England · GBDuke University · USJohn Radcliffe Hospital · GBOffice of Gas and Electricity Markets · GBUniversity of Warwick · GB

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe NHS Health Check (NHS HC) is a cardiovascular risk assessment to prevent cardiovascular disease. Public Health England (PHE) wants to increase uptake.

methodsWe explored the impact of behaviourally informed invitation letters and pre-notification and reminder SMS on uptake of NHS HCs. Patients at 28 General Practices in the London Borough of Southwark who were eligible to receive an NHS HC between 1st November 2013 and 31st December 2014 were included. A double-blind randomised controlled trial with a mixed 2 (pre-notification SMS - yes or no) × 4 (letter - national template control, open-ended, time-limited, social norm) × 2 (reminder SMS - yes or no) factorial design was used. The open-ended letter used simplification, behavioural instruction and a personalised planning prompt for patients to record the date and time of their NHS HC. The time-limited letter was similar but stated the NHS HC was due in a named forthcoming month. The social norms letter was similar to the open-ended letter but included a descriptive social norms message and testimonials from local residents and no planning prompt. The outcome measure was attendance at an NHS HC.

resultsData for 12, 244 invites were analysed. Uptake increased in almost all letter and SMS combinations compared to the control letter without SMS (Uptake 18%), with increases of up to 12 percentage points for the time-limited letter with pre-notification and reminder (Uptake 30%; Adjusted Odds Ratio AOR 1.86; 95% CI 1.45-2.83; p < 0.00); 10 percentage points for the open-ended letter with reminder (Uptake 27%; AOR 1.68; 95% CI 1.31-2.17; p < 0.00) and a 9 percentage point increase using the time-limited letter with reminder (Uptake 27%; AOR 1.61; 95% CI 1.25-2.10; p < 0.00). The reminder SMS increased uptake for all intervention letters. The pre-notification did not add to this effect.

conclusionsThis large randomised controlled trial adds support to the evidence that small, low cost behaviourally informed changes to letter-based invitations can increase uptake of NHS HCs. It also provides novel evidence on the effect of SMS reminders and pre-notification on NHS HC attendance.

trial registrationRetrospectively Registered (24/01/2014) ISRCTN36027094 .

Indexed as

Reminder SystemsText MessagingAdultCardiovascular DiseasesDouble-Blind MethodFemaleHealth PromotionHumansLondonMaleMiddle AgedProgram EvaluationRisk AssessmentState MedicineTime FactorsBehavioural insightsCardiovascular diseaseInvitation lettersNHS Health ChecksPlanning promptsPre-notificationsRemindersSMSSocial normsText messagesUptake

Identifiers

PMID31438908
PMCPMC6706889
OpenAlexW2969974694

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.