Evidence map›Paper›PMID 31428988›Full record

SynthesisJournal of general internal medicine2019

Reasons Patients Choose the Emergency Department over Primary Care: a Qualitative Metasynthesis.

Jody A Vogel, Kristin L Rising, Jacqueline Jones, Marjorie L Bowden, Adit A Ginde, Edward P Havranek

Abstract readMeta-Analysis
In one paragraph

Synthesis in Journal of general internal medicine, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 64 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
64citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

64 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Emergency department-initiated oral naltrexone for patients with moderate to severe alcohol use disorder: A pilot feasibility study.Academic emergency medicine : official journal of the Society for Academic Emergency Medicine · 2025
    Trial
  3. Review
  4. Article
  5. Article
  6. Article
  7. Article
  8. Beyond a Diagnosis: A Qualitative Study Exploring Patient and Caregiver Expectations About Emergency Department Visits Amid Uncertainty.Academic emergency medicine : official journal of the Society for Academic Emergency Medicine · 2026
    Article
  9. Article
  10. Article
  11. Article
  12. Article
  13. Article
  14. Demographics and costs of pediatric blepharitis and conjunctivitis seen in California emergency departments over a 10-year period.Journal of AAPOS : the official publication of the American Association for Pediatric Ophthalmology and Strabismus · 2026
    Article
  15. Article
  16. Review
  17. Article
  18. Article
  19. Article
  20. Review

4 more citing papers are in PubMed but not listed here.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Jody A VogelDepartment of Emergency Medicine, Denver Health Medical Center, Denver, CO, USA. jody.vogel@cuanschutz.edu.
Kristin L RisingDepartment of Emergency Medicine, Thomas Jefferson University, Philadelphia, PA, USA.
Jacqueline JonesCollege of Nursing, University of Colorado, Aurora, CO, USA.
Marjorie L BowdenSchool of Social Work, University of Michigan, Ann Arbor, MI, USA.
Adit A GindeDepartment of Emergency Medicine, Denver Health Medical Center, Denver, CO, USA.
Edward P HavranekCenter for Health Systems Research, Denver Health Medical Center, Denver, CO, USA.

Funding

AHRQ HHS K08 HS023901
6 · The paper itself

Abstract

backgroundTo enhance the acute care delivery system, a comprehensive understanding of the patient's perspectives for seeking care in the emergency department (ED) versus primary care (PC) is necessary.

methodsWe conducted a qualitative metasynthesis on reasons patients seek care in the ED instead of PC. A comprehensive literature search in PubMed, CINAHL, Psych Info, and Web of Science was completed to identify qualitative studies relevant to the research question. Articles were critically appraised using the McMaster University Critical Review Form for Qualitative Studies. We excluded pediatric articles and nonqualitative and mixed-methods studies. The metasynthesis was completed with an interpretive approach using reciprocal translation analyses.

resultsNine articles met criteria for inclusion. Eleven themes under four domains were identified. The first domain was acuity of condition that led to the ED visit. In this domain, themes included pain: "it's urgent because it hurts," and concern for severe illness. The second domain was barriers associated with PC, which included difficulty accessing PC when ill: "my doctor said he was booked up and he instructed me to go to the ED." The third domain was related to multiple advantages associated with ED care: "my doctor cannot do X-rays and laboratory tests, while the ED has all the technical support." In this domain, patients also identified 24/7 accessibility of the ED and no need for an immediate copay at the ED as advantageous. The fourth domain included fulfillment of medical needs. Themes in this domain included the alleviation of pain and the perceived expertise of the ED healthcare providers.

conclusionsIn this qualitative metasynthesis, reasons patients visit the ED over primary care included (1) urgency of the medical condition, (2) barriers to accessing primary care, (3) advantages of the ED, and (4) fulfillment of medical needs and quality of care in the ED.

Indexed as

Choice BehaviorHealth Services AccessibilityEmergency Service, HospitalEmergency TreatmentHumansPrimary Health CareQualitative ResearchSeverity of Illness Indexaccess to carehealthcare deliverymetasynthesispatient-centered carepatient preferencesprimary carequalitative research

Identifiers

PMID31428988
PMCPMC6848423

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.