ArticleBMC nursing2019
Patients' perception of quality of nursing care; a tertiary center experience from Ethiopia.
Article in BMC nursing, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers, 1 of them a synthesis that pooled it.
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Who cites it
31 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Introduction and Systematic Review of the Good Nursing Care Scale.Journal of clinical nursing · 2025Pooled it
- Satisfaction and retention among NHIS enrollees at a tertiary hospital in Ebonyi State, Nigeria: facility-based insights for community-based health insurance policy.BMC public health · 2026Article
- Italian Validation of the Patient Satisfaction With Nursing Care Quality Questionnaire (PSNCQQ): A Multicenter Psychometric Study.Journal of nursing management · 2026Article
- Perception of caring behaviors and associated factors among nurses working in public hospitals of East Wollega Zone, Ethiopia, 2023. Mixed method study.Frontiers in public health · 2025Article
- Turning to digital: Examining the relationship between offline healthcare barriers and U.S. older adults' emotional well-being via online patient-provider communication and perceived quality of care (2017-2020).Preventive medicine reports · 2024Article
- Article
- Barriers and outcomes of therapeutic communication between nurses and patients in Africa: a scoping review.BMC nursing · 2024Article
- Article
- Electronic health records model to improve the quality of patients' healthcare.Health SA = SA Gesondheid · 2024Review
- A qualitative exploration of patients' perception regarding the comprehensive dental services availed at a primary health center.F1000Research · 2024Article
- Surgery patients' perspectives of their role in postoperative pain: A scoping review.International journal of nursing studies advances · 2023Article
- Patients' satisfaction with nursing care quality and associated factors: A cross-section study.Nursing open · 2023Article
- Experiences of Palestinian patients with hospital services: a mixed-methods study.BMJ open quality · 2023Article
- Barriers to nurses' therapeutic communication practices in a district hospital in Ghana.BMC nursing · 2023Article
- Patients' Perspectives of Interprofessional Collaboration in Breast Cancer Unit.Healthcare (Basel, Switzerland) · 2023Article
- Patient satisfaction and associated factors among insured and uninsured patients in Deder General Hospital, eastern Ethiopia: a facility-based comparative cross-sectional study.Frontiers in medicine · 2023Article
- The Nursing-Home Care Quality Perceived Levels from Patients and Caregivers: An Explanatory Study.Patient preference and adherence · 2023Article
- The Effect of the Application of the Team-STEPPS-Based Preceptorship Guidance Model on the Competence of Nursing Students.Advances in medical education and practice · 2023Article
- Self-care neglect through the voices of nurses working in primary healthcare clinics in Gauteng, South Africa.Nursing forum · 2022Article
- Patients' perceptions of the quality of nursing services.BMC nursing · 2022Article
Corrections and comments
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Authors and funding
3 authors.
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No grant is acknowledged in the PubMed record.
Abstract
backgroundNursing care closely influences patients' satisfaction with the overall quality of care, and the importance of measuring patient satisfaction with nursing care cannot be emphasized enough. Data are however scarce regarding patients' perception of quality of nursing care in Ethiopia. We performed this study to assess patient's perception of the quality of nursing care in a tertiary center in Ethiopia.
methodsData were collected prospectively using Quality of Nursing Care Questionnaires-patient of Safford & Schlotfeldt. A total of 340 patients were included using systematic random sampling and data were analyzed using SPSS for windows version- 20.
resultThe nursing care performance was highest for nurse-physician relation (mean = 3.95) and low for education and home care preparation and physical care (mean score of 2.79 and 2.89 respectively). The emotional care and nurse administration mean score were 3.5 and 3.83 respectively. The overall nursing quality was neither satisfying nor dissatisfying (mean of 3.39). While only 36% of the respondents were satisfied with the nursing care, patient education has the strongest (AOR of 7.4) association with satisfaction.
conclusionPatients perceived low quality of physical care, education and preparation for home care but better nurse-physician relation and nursing administration. However the overall quality measure was neither satisfying nor dissatisfying. This calls for an action from the health care administrators, educators and other stakeholders to improve the patient perception of quality nursing care.
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