ArticleBMJ open2019
Patients' perspectives on integrated oral healthcare in a northern Quebec Indigenous primary health care organisation: a qualitative study.
Article in BMJ open, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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Who cites it
12 citing papers in PubMed.
- The Application of a Patient-Centered Care Framework in Mental Health Diversion: A Qualitative Study.International journal of offender therapy and comparative criminology · 2026Article
- Developing a Multilayer Framework for Integrating Oral Health into General Health: A Scoping Review from Oral Healthcare Workers' Perspectives.Healthcare (Basel, Switzerland) · 2026Review
- Article
- Integrating social science into oral health and dental research: a narrative review.Frontiers in oral health · 2025Review
- Patient Satisfaction and Loyalty: Key Drivers of Positive Word-of-Mouth in Dental Primary Care Within Jeddah First Health Cluster, Saudi Arabia.Journal of patient experience · 2025Article
- Postoperative rehabilitation exercise experiences of geriatric patients with femoral neck fractures based on the perspective of medical staff: a qualitative study.BMC geriatrics · 2024Article
- Health Coaching-Based Interventions for Oral Health Promotion: A Scoping Review.Dentistry journal · 2023Article
- Development and testing of a survey measure of organizational perinatal patient-centered care culture.Health services research · 2022Article
- Integrating Indigenous healing practices within collaborative care models in primary healthcare in Canada: a rapid scoping review.BMJ open · 2022Article
- Associations between dental care approachability and dental attendance among women pregnant with an Indigenous child: a cross-sectional study.BMC oral health · 2021Article
- Article
- Examining the Use and Application of the WHO Integrated People-Centred Health Services Framework in Research Globally - a Systematic Scoping Review.International journal of integrated careArticle
Corrections and comments
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Authors and funding
8 authors.
Funding
Abstract
objectivePatient-centred care is considered to be an important element in the evaluation of integrated healthcare and has been effective in addressing oral health disparities. This study explored the patients' perspectives of patient-centred integrated care in oral health services integrated into a primary healthcare organisation serving a northern Quebec Cree population.
designThis study used a multiple case study design within a qualitative approach and developmental evaluation methodology. Two theoretical models, Picker's Principles of Patient-Centred Care and Valentijn's Rainbow Model of Integrated Care, guided data collection and data analysis. The thematic analysis included transcription, debriefing, codification, data display and interpretation.
settingThis study was conducted in purposefully selected four Cree communities of Northern Quebec.
participantsAdult patients in need of oral healthcare and who attended the local dental clinic were identified and recruited by maximum variation sampling and snowball techniques. OUTCOME MEASURES: Patients' perspectives of patient-centred integrated oral healthcare.
resultsData analysis generated six major themes: enhanced accessibility, creating supportive environment, building trust through shared decision making, appreciation of public health programmes, raising oral health awareness and growing cultural humility among healthcare providers. Patients identified the integration of dental care into primary healthcare with respect to co-location, provision of free oral healthcare services, care coordination and continuity of care, referral services, developing supportive environment, shared decision making, oral health promotion and culturally competent care.
conclusionThese results confirmed that patient-centred care is an important element of integrated care. Patients valued the use of this concept in all domains and levels of integration. They recommended to further strengthen the clinical integration by involving parents in oral health promotion as well as optimising care coordination and empowering a supportive environment in organisational integration.
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