ArticleInternational journal for equity in health2019
Through health workers' eyes: a qualitative study of health service provision for migrants at Schengen border.
Article in International journal for equity in health, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
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Who cites it
10 citing papers in PubMed, 13 citations in OpenAlex.
- Equity in Health Care: A Qualitative Study with Refugees, Health Care Professionals, and Administrators in One Region in Germany.BioMed research international · 2020Trial
- Health support for people on the move: a qualitative exploration of civil society organizations' roles and obstacles along the Balkan route.International journal for equity in health · 2026Article
- Sexual and reproductive health needs of refugee women on Lesbos, Greece: a participatory cross-sectional study.BMJ global health · 2026Article
- Challenges to healthcare access for migrants in transit: A scoping review.Journal of migration and health · 2026Review
- Access to sexual and reproductive healthcare for refugees transiting through Europe: a scoping review.BMJ public health · 2026Article
- A qualitative study exploring the use of interpreters in a healthcare setting for children and young people seeking asylum and refugees.BMC health services research · 2025Article
- A qualitative study to explore the ethnomedicine practices towards hepatitis among the Irula traditional healers in Tamil Nadu, India.Journal of family medicine and primary care · 2023Article
- Health service behaviors of migrants: A conceptual framework.Frontiers in public health · 2023Article
- Health Professionals' Experiences with Treatment Engagement Among Immigrants with Co-occurring Substance Use- and Mental Health Disorders in Norway.Substance abuse : research and treatment · 2021Article
- Facilitating equal access to primary care for all: work experiences of health mediators in a primary health care model programme in Hungary.BMC family practice · 2020Article
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Authors and funding
7 authors at 2 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundCroatia and Slovenia were the transit countries on the Balkan route for migrants and refugees from Middle East countries in 2015 and 2016. They had to optimize health care delivery in the special circumstances in refugee camps and transit centres. Little is known about health care provision in border camps where a large number of migrants stay for only couple of hours. Previous studies emphasize that language barriers and cultural differences play a central part in the relationship between health workers and migrants inside the transit zone. The aim of the study was to identify specific characteristics of health care provision experienced by primary healthcare providers in order to prepare solutions on how to organise health care in refugee settings.
methodsTwelve thematic interviews were conducted in the middle of the most intense migration movements to the North-West Europe between November and December 2015 with health workers from Croatia and Slovenia. Interview transcripts were read, coded, reviewed, and labelled. We used qualitative content analysis.
resultsFour themes about the health service provision for refugees at Schengen border were identified. The circumstance when mutual understanding is poor and the consultation not successful, cultural differences represent a central barrier. Participants highlighted that the importance of respecting human dignity is crucial for the provision of basic medical care for migrants in transit.
conclusionSuccessful overcoming language barriers, respecting cultural differences, humanity, susceptibility to social deprivation and traumatic experiences are the key factors important for organisation of health care in transit centers and camps. This article gives some useful tips for healthcare workers and policy makers who are participating in health services provision for migrants and other refugees. Health workers should be prepared to work in special working conditions with a lack of resources. Their work would require timely planning and reflection on the organization of more transit camps.
trial registrationEthical Committee of the Republic of Slovenia approved the study as a project number 112/02/16.
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