ArticleBMC health services research2019
Factors associated with the public's trust in physicians in the context of the Lebanese healthcare system: a qualitative study.
Article in BMC health services research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 2 of them syntheses that pooled it.
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Who cites it
16 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- A model of contributors to a trusting patient-physician relationship: a critical review using a systematic search strategy.BMC primary care · 2024Pooled it
- Willingness to maintain contracts with family doctors among Chinese residents: results from one national cross-sectional study and a meta-analysis of 25 studies.Frontiers in public health · 2023Pooled it
- A socioecological framework for physician advocacy: motivators, enablers, and barriers.CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne · 2026Article
- Trust under the microscope: psychometric evaluation of the Persian version of the Trust in Multidimensional Healthcare Systems Scale.BMC health services research · 2025Article
- Factors associated with patient-physician relationships: perspectives of medical personnel in Guangxi Zhuang Autonomous Region, China.BMC health services research · 2025Article
- The Fourth Industrial Revolution: Its Impact on Artificial Intelligence and Medicine in Developing Countries.Asian bioethics review · 2024Article
- Exploring the Relationship Between Intolerance of Uncertainty and Trust in Physicians from Spousal and Parent-Child Perspectives.Psychology research and behavior management · 2023Article
- Patient symptom exaggeration is associated with communication effectiveness and trust.PEC innovation · 2022Article
- A triangulated perspective for understanding CAM use in Lebanon: a qualitative study.BMC complementary medicine and therapies · 2022Article
- Patient Trust in Primary Care Physicians: A Mixed Methods Study of Persons with Diabetes at University- Based Clinics in the Eastern Province of Saudi Arabia.Patient preference and adherence · 2022Article
- Investigating the Relationships Between Public Health Literacy and Public Trust in Physicians in China's Control of COVID-19: A Cross-Sectional Study.Frontiers in public health · 2021Article
- Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA).Journal of multidisciplinary healthcare · 2021Article
- Knowledge, Attitudes, and Perceived Barriers toward Genetic Testing and Pharmacogenomics among Healthcare Workers in the United Arab Emirates: A Cross-Sectional Study.Journal of personalized medicine · 2020Article
- The Effect of the COVID-19 Pandemic on Physicians' Use and Perception of Telehealth: The Case of Lebanon.International journal of environmental research and public health · 2020Article
- Forty years after Alma-Ata: how people trust primary health care?BMC public health · 2020Article
- Risk and Resilience Factors During the COVID-19 Pandemic: A Snapshot of the Experiences of Canadian Workers Early on in the Crisis.Frontiers in psychology · 2020Article
Corrections and comments
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Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe Lebanese public perceives the physician-patient relationship as flawed. The objectives of this study are to assess factors associated with the public's trust in physicians in the context of the Lebanese healthcare system and to explore potential ways to enhance it.
methodsWe conducted a qualitative study based on a grounded theory methodology using semi-structured interviews with members of the Lebanese public (not restricted to patients). We selected participants through convenience and maximum variation sampling approaches. The constant comparative analysis resulted in a theoretical framework that describes the factors influencing trust in physicians.
resultsParticipants trusted an experienced, up-to-date, graduate of a North American or Western European school, working in a reputable hospital, with a high level of diagnostic skills. The personal characteristics that improved trust were physicians who are 'non-materialistic', have a good rapport, and have sufficient encounter time with patients. Social factors that enhance trust in the physician include: being a family member, recommended by a family member, featured in mainstream media, and/or having a good reputation. Trust increased compliance, loyalty despite occasional mistakes committed, high consultation fees, and negative attitudes towards the physician's institution. Conversely, no trust led to severed therapeutic relationship and seeking second opinions.
conclusionThe level of trust of members of the Lebanese public in physicians was affected by the personal characteristics of physicians, their practice or clinical skills, their interactions with the patient, finances, in addition to a number of social factors. Moreover, the level of trust had major implications on patients' interactions with their physicians.
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