ArticleJournal of cancer education : the official journal of the American Association for Cancer Education2021
Twenty-first Century Bedside Manner: Exploring Patient-Centered Communication in Secure Messaging with Cancer Patients.
Article in Journal of cancer education : the official journal of the American Association for Cancer Education, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
18 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- How technology impacts communication between cancer patients and their health care providers: A systematic literature review.International journal of medical informatics · 2021Pooled it
- Health Care Professionals' Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies.Journal of medical Internet research · 2020Pooled it
- Defining and Assessing Empathic Communication in Patient Portal Secure Messages: Adapted Coding Framework Development Study.JMIR formative research · 2026Article
- A scoping review of studies on secure messaging through patient portals: persistent challenges and potential solutions.npj health systems · 2026Article
- Evaluating the SEND eHealth Application to Improve Patients' Secure Message Writing.Journal of cancer education : the official journal of the American Association for Cancer Education · 2025Article
- Re-Envisioning Electronic Health Records to Optimize Patient-Centered Cancer Care, Quality, Surveillance, and Research.JCO oncology practice · 2025Article
- Advancing cancer care through digital access in the USA: a state-of-the-art review of patient portals in oncology.BMJ oncology · 2025Review
- Identifying the mechanisms of patient-centred communication in secure messages between clinicians and cancer patients.PEC innovation · 2023Article
- Communication Skills Training for Oncology Clinicians After the 21st Century Cures Act: The Need to Contextualize Patient Portal-Delivered Test Results.JCO oncology practice · 2023Article
- Integrating patient-centeredness into online patient-clinician communication: a qualitative analysis of clinicians' secure messaging usage.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2022Article
- Secure Messaging and COVID-19: A Content Analysis of Patient-Clinician Communication During the Pandemic.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2022Article
- Article
- Predicting Health Care Providers' Acceptance of a Personal Health Record Secure Messaging Feature.Applied clinical informatics · 2022Article
- Strategies to Improve Clinician-Patient Communication Experiences for Patients With Neurologic Conditions.Neurology. Clinical practice · 2021Article
- Attitudes and Perceptions of Multidisciplinary Cancer Care Clinicians Toward Telehealth and Secure Messages.JAMA network open · 2021Article
- Classification of patient- and clinician-generated secure messages using a theory-based taxonomy.Health science reports · 2021Article
- Disparities in Secure Messaging Uptake Between Patients and Physicians: Longitudinal Analysis of Two National Cross-Sectional Surveys.Journal of medical Internet research · 2020Article
- Trends in Billing Secure Messages at Ophthalmology Practices across the United States.Ophthalmology scienceArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Patient-centered communication (PCC) is integral to providing high-quality health care and is recommended to be incorporated during face-to-face consultations. Electronic communication, such as the use of secure messaging (SM) within patient portals, is a popular form of patient-provider communication, but preliminary studies have shown that PCC is rarely utilized by providers in SM. As a consequence, the patient-provider relationship can be negatively affected, especially for cancer patients who have greater electronic health information needs than the general population. Therefore, our objective was to determine the importance of SM to cancer patients and to identify which attributes of PCC are preferred to be incorporated into secure messages. Five focus groups were conducted, comprised of patients with a current or previous cancer diagnosis (three all-female; two all-male). Participants recalled their own experiences and reviewed simulated messages. Three main topics emerged from the thematic analysis: (1) the normalization of SM, (2) SM quality can affect perceptions of care, and (3) patients need guidance. Overall, participants valued the ability to communicate with their care team using SM and indicated that electronic communication may have the potential to have just as big of an impact on a patient's care than in-person communication.
Indexed as
Identifiers
31342283What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.