Evidence map›Paper›PMID 31319819›Full record

SynthesisBMC international health and human rights2019

A model explaining refugee experiences of the Australian healthcare system: a systematic review of refugee perceptions.

Michael Au, Athire Debbie Anandakumar, Robyn Preston, Robin A Ray, Meg Davis

Open access · goldAbstract readSystematic Review
In one paragraph

Synthesis in BMC international health and human rights, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 39 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
39citing papers in PubMed, 3 pooled it
10.4field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

39 citing papers in PubMed, 3 syntheses or guidelines pooled it, 98 citations in OpenAlex.

  1. Pooled it
  2. Cultural adaptations of obesity-related behavioral prevention interventions in early childhood: A systematic review.Obesity reviews : an official journal of the International Association for the Study of Obesity · 2022
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  14. Design of an Early Year's Intervention With and for the Community: A Needs Assessment and Gap Analysis.Health promotion journal of Australia : official journal of Australian Association of Health Promotion Professionals · 2025
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors at 3 institutions in 1 country.

Michael AuCollege of Medicine and Dentistry, James Cook University, Townsville, Queensland, Australia. michael.au@my.jcu.edu.au.ORCID 0000-0002-5015-701X
Athire Debbie AnandakumarCollege of Medicine and Dentistry, James Cook University, Townsville, Queensland, Australia.
Robyn PrestonCollege of Medicine and Dentistry, James Cook University, Townsville, Queensland, Australia.
Robin A RayCollege of Medicine and Dentistry, James Cook University, Townsville, Queensland, Australia.
Meg DavisTownsville Multicultural Support Group Incorporated, Townsville, Queensland, Australia.
James Cook University · AUCentral Queensland University · AUTownsville Hospital · AU

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundRefugees have significant unmet health needs. Delivering services to refugees continues to be problematic in the Australian healthcare system. A systematic review and thematic synthesis of the literature exploring refugee perceptions of the Australian healthcare system was performed.

methodsTitles and abstracts of 1610 articles published between 2006 and 2019 were screened, and 147 articles were read in full text. Depending on the type of study, articles were appraised using the Modified Critical Appraisal Tool (developed by authors), the Mixed Methods Appraisal Tool, or the JBI Appraisal Checklist for Systematic Reviews. Using QSR NVivo 11, articles were coded into descriptive themes and synthesised into analytical themes. An explanatory model was used to synthesise these findings. Confidence in the review findings were assessed with GRADE-CERQual approach.

resultsThe final synthesis included 35 articles consisting of one systematic review, 7 mixed methods studies, and 27 qualitative studies. Only one study was from a regional or rural area. A model incorporating aspects of engagement, access, trust, and privacy can be used to explain the experiences of refugees in using the Australian healthcare system. Refugees struggled to engage with health services due to their unfamiliarity with the health system. Information sharing is needed but this is not always delivered effectively, resulting in disempowerment and loss of autonomy. In response, refugees resorted to familiar means, such as family members and their pre-existing cultural knowledge. At times, this perpetuated their unfamiliarity with the broader health system. Access barriers were also encountered. Trust and privacy are pervasive issues that influenced access and engagement.

conclusionsRefugees face significant barriers in accessing and engaging with healthcare services and often resorted to familiar means to overcome what is unfamiliar. This has implications across all areas of service provision. Health administrators and educators need to consider improving the cultural competency of staff and students. Policymakers need to consider engaging communities and upscale the availability and accessibility of professional language and cultural supports. Research is needed on how these measures can be effectively delivered. There is limited research in remote areas and further evidence is needed in these settings.

Indexed as

Communication BarriersCultural CompetencyHealth Services AccessibilityAustraliaDelivery of Health CareHospitalsHumansPrivacyRefugeesTrustAccessAutonomyCultural competencyEngagementHealth informationHealth servicesPerceptionPowerPublic healthQualitativeRefugeesTrust

Identifiers

PMID31319819
PMCPMC6637597
OpenAlexW2956421601

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.