Evidence map›Paper›PMID 31240231›Full record

ArticleBioMed research international2019

Assessment of Youth-Friendly Service Quality and Associated Factors at Public Health Facilities in Southern Ethiopia: A Facility-Based Cross-Sectional Study.

Betebebu Mulugeta, Meseret Girma, Gemechu Kejela, Feleke Gebre Meskel, Eshetu Andarge, Eshetu Zerihun

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Article in BioMed research international, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 24 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
24citing papers in PubMed, 3 pooled it
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1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

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3 · Its place in the literature

Who cites it

24 citing papers in PubMed, 3 syntheses or guidelines pooled it.

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4 · The record

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PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Betebebu MulugetaAmref Health Africa, Arba Minch, Ethiopia.ORCID 0000-0002-2942-3213
Meseret GirmaDepartment of Public Health, College of Medicine and Health Science, Arba Minch University, P.O. Box 21, Arba Minch, Ethiopia.
Gemechu KejelaDepartment of Public Health, College of Medicine and Health Science, Arba Minch University, P.O. Box 21, Arba Minch, Ethiopia.
Feleke Gebre MeskelDepartment of Public Health, College of Medicine and Health Science, Arba Minch University, P.O. Box 21, Arba Minch, Ethiopia.ORCID 0000-0003-0475-0987
Eshetu AndargeDepartment of Public Health, College of Medicine and Health Science, Arba Minch University, P.O. Box 21, Arba Minch, Ethiopia.ORCID 0000-0002-6818-004X
Eshetu ZerihunDepartment of Public Health, College of Medicine and Health Science, Arba Minch University, P.O. Box 21, Arba Minch, Ethiopia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundEvidence shows that services for youths are poorly coordinated and uneven in quality. There is a lack of evidence which informs the level of youth-friendly service quality in the study area. So, this study fills the information gaps and recommends practical solutions.

objectiveThe main aim of the study was to assess youth-friendly service quality and associated factors at public health facilities in Arba Minch town, Southern Ethiopia.

methodsFacility-based quantitative cross-sectional study supplemented with the qualitative design was conducted from September to December 2017 at two public health centers in Arba Minch town. Sample sizes of 403 young clients were included in the study using a systematic sampling technique. Data was collected by using an interview-administered questionnaire and observation checklist. Quantitative data analysis was made using SPSS version 20.0 to identify the association between the dependent and independent variables. Qualitative findings were coded and analyzed by using content analysis in Microsoft Excel. Finally, results are presented using narrations, tables, and figures.

resultsA total of 403 youth-friendly service clients participated in the study. The overall score input, process, and youth clients' satisfaction was 54.41%, 42.0%, and 49.1%, respectively. Age (15-19) [AOR (95% CI) = 3.2 (1.4-7.8)], employment [AOR (95% CI) = 6.4 (2-17)], place of YFS [AOR (95% CI) = 0.35 (0.1-0.8)], frequency of visit [AOR (95% CI) = 0.03 (0.0-0.3)], waiting time [AOR (95% CI) = 0.02 (0.0-0.09)], and comfort with providers' sex [AOR (95% CI) = 0.07 (0.02-0.2)] were factors which are significantly associated with client satisfaction in this study. CONCLUSION AND RECOMMENDATION: The study revealed that the overall quality of youth-friendly health service is below-set criteria (not good quality) in its all components, i.e., structural, process, and output. So, improvement of facility setup, client-provider interaction, and service sensitivity to all young groups and waiting time of services is essential.

Indexed as

Health FacilitiesHealth ServicesPublic HealthQuality of Health CareAdolescentAdultChildCross-Sectional StudiesEthiopiaEvaluation Studies as TopicFemaleHumansMalePatient SatisfactionSurveys and QuestionnairesYoung Adult

Identifiers

PMID31240231
PMCPMC6556297

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.