ArticleBMC research notes2019
Validation of a patient satisfaction survey of the Teleneurology program in Chile.
Article in BMC research notes, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
12 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Patient-reported experiences and outcomes of virtual care during COVID-19: a systematic review.Journal of patient-reported outcomes · 2023Pooled it
- Trial
- A systematic review of consumers' and healthcare professionals' trust in digital healthcare.NPJ digital medicine · 2025Article
- Patients' experience and satisfaction towards virtual health care during the COVID-19 pandemic in southern region of Saudi Arabia.Medicine · 2025Article
- Changes in Televisit Modalities Due to the COVID Pandemic in Chile: A Comparison of Patient Satisfaction.Cureus · 2024Article
- COVID-19 patient satisfaction and associated factors in telemedicine and hybrid system.Frontiers in public health · 2024Article
- High acceptability, convenience and reduced carbon emissions of tele-neurology outpatient services at a regional referral centre in Kenya.eNeurologicalSci · 2023Article
- Satisfaction with Telepsychiatry during the COVID-19 pandemic: Patients' and psychiatrists' report from a University Hospital.The International journal of social psychiatry · 2023Article
- The abrupt transition from face-to-face to online treatment for eating disorders: a pilot examination of patients' perspectives during the COVID-19 lockdown.Journal of eating disorders · 2021Article
- Patient Perspectives With Telehealth Visits in Cardiology During COVID-19: Online Patient Survey Study.JMIR cardio · 2021Article
- Contribution of a synchronic teleneurology program to decrease the patient number waiting for a first consultation and their waiting time in Chile.BMC medical informatics and decision making · 2020Article
- Characterization of the Teleneurology Patients at the Hospital Las Higueras de Talcahuano-Chile.Frontiers in neurology · 2020Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTelemedicine arises as an attractive intervention for reducing the waiting time for appointments with medical specialists in Chile. Successful implementation of this technology requires safeguarding the patient/clinician trust relationship; however, no studies have been conducted to evaluate quality perception of a telemedicine program in Chile. To assess patient satisfaction with the Teleneurology program at the Hospital Higueras Talcahuano (HHT), addressing patient/clinician trust relationship.
resultsA perception survey was constructed with 23 questions, distributed into 5 key areas (items) of user satisfaction. Its face validity was performed by five neurology specialists from the Teleneurology unit of HHT. The survey was applied to 167 patients of the HHT, recruited between 2018 and 2019, for conducting a pilot cross-sectional descriptive study to assess internal consistency (Cronbach alpha) and reliability (factorial analysis of main components). The survey showed an internal consistency of 0.88. Removing any of the items maintained its reliability in values over 0.8. All items showed point biserial correlations greater than 0.30. Overall, the survey constructed and evaluated in this study showed high internal consistency and reliability values, which will allow its application in further studies of quality assessment of the Teleneurology unit of HHT.
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