ArticleJournal of patient experience2019
Grab a Seat! Nudging Providers to Sit Improves the Patient Experience in the Emergency Department.
Article in Journal of patient experience, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
9 citing papers in PubMed, 2 syntheses or guidelines pooled it, 25 citations in OpenAlex.
- Effect of Clinician Posture on Patient Perceptions of Communication in the Inpatient Setting: A Systematic Review.Journal of general internal medicine · 2024Pooled it
- Pooled it
- Effect of chair placement on physicians' behavior and patients' satisfaction: randomized deception trial.BMJ (Clinical research ed.) · 2023Trial
- What Adult Medical Care Can Learn from Pediatrics: Creating Comfort, Connection, and Joy in the Hospital.Mayo Clinic proceedings. Innovations, quality & outcomes · 2025Article
- Wall-mounted folding chairs to promote resident physician sitting at the hospital bedside.Journal of hospital medicine · 2024Article
- Sitting at the Bedside: Patient and Internal Medicine Trainee Perceptions.Journal of general internal medicine · 2022Article
- Nudging healthcare professionals in clinical settings: a scoping review of the literature.BMC health services research · 2021Article
- Improving Emergency Department Patient Experience Through Implementation of an Informational Pamphlet.Journal of patient experience · 2020Article
- Predictors of Patient Satisfaction and the Perceived Quality of Healthcare in an Emergency Department in Portugal.The western journal of emergency medicine · 2020Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveWe assessed whether provider sitting influenced patient satisfaction in an academic emergency department (ED) and if education and/or environmental manipulation could nudge providers to sit.
methodsThis was a prospective, controlled pre-post trial of provider sitting and its influence on patient satisfaction within 2 urban, academic EDs. A 12-item survey was administered to a convenience sample of patients to assess for care satisfaction before, during, and after study interventions. Study interventions included (a) placement of branded folding seats and (b) an educational campaign. Only the intervention ED received folding seats. The primary outcome examined the influence of provider sitting on patient satisfaction. A secondary outcome examined the frequency of provider sitting.
resultsDuring the entire study period, 2827 patients were surveyed; 63% were female and 65% were between the ages of 26 and 65. Sitting at any point during an ED encounter improved responses to satisfaction questions (polite [67% vs 59%], cared [64% vs 54%], listened [60% vs 52%], informed [57% vs 47%], time [56% vs 45%],
conclusionsPlacing a seat in a patient's room nudges providers to sit during an ED encounter. Education alone did not influence provider behavior. Sitting down resulted in significantly higher patient satisfaction scores during an ED visit.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.