ArticleJournal of patient experience2019
Patient Experience in Primary Care: A Systematic Review of CG-CAHPS Surveys.
Article in Journal of patient experience, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 24 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
24 citing papers in PubMed.
- Content Refinement and Multicenter Validation of the ELIGES Patient Experience Questionnaire Focused on Nursing Care During Hospitalization: Study Protocol.Nursing reports (Pavia, Italy) · 2026Article
- Effect of use of ambient listening technology on patient-reported communication and satisfaction ratings.Journal of the American Medical Informatics Association : JAMIA · 2026Article
- Continuity of Care Across Hospital-to-Community Transitions: A Narrative Review Integrating Concepts, Measurement, and Nursing-Relevant Approaches.Healthcare (Basel, Switzerland) · 2026Review
- Trainee-Physician Milestones Ratings and Patient Experience Surveys in Early Unsupervised Practice.JAMA network open · 2025Article
- Exploring the Future of Mental Health: Telepsychiatry Video Consultations on Mobile Phones Versus Laptops: Findings from a Tertiary Care Center.Indian journal of psychological medicine · 2025Article
- Patient experience and primary care teams: a cross-sectional survey of French elderly patients.BMJ open · 2025Article
- Translation, Cross-Cultural Adaptation, and Psychometric Properties of the Arabic Consumer Assessment of Healthcare Providers and Systems-Clinician and Group Survey (CG-CAHPS): A Cross-Sectional Study.Patient preference and adherence · 2025Article
- Patient-reported experience measures for people living with dementia: A scoping review.Dementia (London, England) · 2024Article
- Differential Effect of Patient- and Provider-Level Factors on Patient Satisfaction Scores in Academic General Internal Medicine Clinics.Journal of general internal medicine · 2024Article
- Patient Reported Indicator Surveys (Paris): Methodological Considerations of a Field Trial in Slovenia.Zdravstveno varstvo · 2024Article
- How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review.Journal of patient-centered research and reviews · 2024Review
- Beyond satisfaction in person-centered pharmacy services.Exploratory research in clinical and social pharmacy · 2023Article
- Quality of Medication Cost Conversations and Interest in Future Cost Conversations Among Older Adults.Journal of general internal medicine · 2023Article
- Healthcare Service Quality Evaluated Using the Degree of Satisfaction of Patients in Romanian Community Pharmacies.Healthcare (Basel, Switzerland) · 2023Article
- Identifying Patient Perceptions of Inequality in Public Health Care Services: Evidence From a Single Indian Administrative District.Journal of patient-centered research and reviews · 2023Article
- A Patient-Centred Medical Home Care Model for Community-Dwelling Older Adults in Singapore: A Mixed-Method Study on Patient's Care Experience.International journal of environmental research and public health · 2022Article
- Precision communication: Physicians' linguistic adaptation to patients' health literacy.Science advances · 2021Article
- Findings From a Commercial ACO Patient Experience Survey.Journal of patient experience · 2021Article
- The Correlation of Communication Effectiveness and Patient Satisfaction.Journal of patient experience · 2021Article
- Article
Corrections and comments
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Authors and funding
1 author.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The National Academy of Medicine's (NAM) vision for 21st-century health care underscored the need for increased patient engagement and charged health-care researchers to develop tools to evaluate patient experience. The most widely studied patient experience tools are the Consumer Assessments of Healthcare Providers and Systems (CAHPS) surveys. The Clinician and Group (CG)-CAHPS survey is the preferred patient experience survey for primary care, and thus a systematic review of patient reports from the CG-CAHPS empirical literature is ideal to appreciate the voice of health-care consumers. This systematic review revealed patient subjective reports regarding the acceptability of health-care delivery models, the effectiveness of interventions, the timeliness of care in different practice climates, and their responses to quality improvement initiatives. The synthesized results inform clinicians, organizations, and the health-care system where to prioritize and how to adapt services to efficiently provide equitable care, achieving the NAM's vision for a patient-centered US health-care system.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.