Evidence map›Paper›PMID 31200699›Full record

Observational studyBMC health services research2019

The role of psychological safety and learning behavior in the development of effective quality improvement teams in Ghana: an observational study.

Jordan A Albritton, Bruce Fried, Kavita Singh, Bryan J Weiner, Bryce Reeve, Jeffrey R Edwards

Open access · goldAbstract readMulticenter StudyObservational Study
In one paragraph

Observational study in BMC health services research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers.

0numbers the graph read from it
0cells of the map it votes in
14citing papers in PubMed
6.4field-weighted citation impact, top 4% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

14 citing papers in PubMed, 46 citations in OpenAlex.

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  13. Review
  14. Enhancing psychological safety in mental health services.International journal of mental health systems · 2021
    Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 4 institutions in 1 country.

Jordan A AlbrittonTelehealth Services, Intermountain Healthcare, Salt Lake City, Utah, USA. jordan.albritton@imail.org.ORCID http://orcid.org/0000-0002-8539-5720
Bruce FriedDepartment of Health Policy & Management, The Gillings School of Global Public Health, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, USA.
Kavita SinghDepartment of Maternal and Child Health, The Gillings School of Global Public Health, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, USA.
Bryan J WeinerDepartment of Health Services, Department of Global Health, School of Public Health, University of Washington, Seattle, Washington, USA.
Bryce ReeveDepartment of Population Health Sciences, Duke Cancer Institute, School of Medicine, Duke University, Durham, NC, USA.
Jeffrey R EdwardsKenan-Flagler Business School, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, USA.
University of North Carolina at Chapel Hill · USDuke University · USIntermountain Healthcare · USUniversity of Washington · US

Funding

Bill & Melinda Gates Foundation OPP48930
6 · The paper itself

Abstract

backgroundAs lower-income countries look to develop a mature healthcare workforce and to improve quality and reduce costs, they are increasingly turning to quality improvement (QI), a widely-used strategy in higher-income countries. Although QI is an effective strategy for promoting evidence-based practices, QI interventions often fail to deliver desired results. This failure may reflect a problem with implementation. As the key implementing unit of QI, teams are critical for the success or failure of QI efforts. Thus, we used the model of work-team learning to identify factors related to the effectiveness of newly-formed hospital-based QI teams in Ghana.

methodsThis was a cross-sectional, observational study. We used structural equation modeling to estimate relationships between coaching-oriented team leadership, perceived support for teamwork, team psychological safety, team learning behavior, and QI implementation. We used an observer-rated measure of QI implementation, our outcome of interest. Team-level factors were measured using aggregated survey data from 490 QI team members, resulting in a sample size of 122 teams. We assessed model fit and tested significance of standardized parameters, including direct and indirect effects.

resultsLearning behavior mediated a positive relationship between psychological safety and QI implementation (β = 0.171, p = 0.001). Psychological safety mediated a positive relationship between team leadership and learning behavior (β = 0.384, p = 0.068). Perceived support for teamwork did not have a significant effect on psychological safety or learning behavior.

conclusionsPsychological safety and learning behavior are key for the success of newly formed QI teams working in lower-income countries. Organizational leaders and implementation facilitators should consider these leverage points as they work to establish an environment where QI and other team-based activities are supported and encouraged.

Indexed as

Child HealthChild, PreschoolCross-Sectional StudiesDelivery of Health CareGhanaHealth PersonnelHumansLeadershipMedical Staff, HospitalMentoringPatient Care TeamQuality ImprovementQuality of Health CareReproducibility of ResultsChild healthGhanaImplementationPsychological safetyQuality improvementTeams

Identifiers

PMID31200699
PMCPMC6570939
OpenAlexW2950910804

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.