Evidence map›Paper›PMID 31143801›Full record

ArticleJournal of education and health promotion2019

Transformation in the Iran health-care system: Has the performance of hospital emergency department been improved?

Sogand Tourani, Haleh Mousavi Isfahani, Edris Kakemam, Samira Alirezaei, Ahmad Moosavi, Mohammad Mohseni

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Article in Journal of education and health promotion, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

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6citing papers in PubMed
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3 · Its place in the literature

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6 citing papers in PubMed.

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5 · Who and what money

Authors and funding

6 authors.

Sogand TouraniDepartment of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Haleh Mousavi IsfahaniDepartment of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Edris KakemamIranian Center of Excellence in Health Management, School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz, Iran.
Samira AlirezaeiDepartment of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Ahmad MoosaviDepartment of Health and Community Medicine, Dezful University of Medical Sciences, Dezful, Iran.
Mohammad MohseniHealth Management and Economics Research Center, Iran University of Medical Sciences, Tehran, Iran.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundTo respond to the growing expectations of the public and to meet the needs of the society, health systems have always tried to improve their performance. This study investigated the changes in the performance and quality of emergency department (ED) after implementation of the health transformation plan (HTP) in Iran.

methodsThis was a before-after study that was conducted in Tehran's Lolagar General Hospital in 2016. The data related to the performance indices and patients' satisfaction indices were collected in the two periods of 6 months before and 6 months after the implementation of the HTP. The data were gathered by a checklist designed by the researchers.

resultsAmong performance indices, the maximum positive change was related to the failure in cardiopulmonary resuscitation, which had a reduction of 18.27%. Discharge against medical advice had a reduction of 1.11%, which is considered to be significant. Among the factors related to patients' satisfaction, the maximum changes belonged to the out-of-pocket payment, access to medicines, and giving information to the patients, which were 0.87%, 72%, and 61%, respectively.

conclusionsHTP and its supporting packages have led to positive changes in the performance of the ED of the hospital. Therefore, based on the results of this study, the continuation of this plan is recommended.

Indexed as

Emergency departmenthealth transformation planIranperformance

Identifiers

PMID31143801
PMCPMC6512228

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