ArticleStudies in family planning2019
Development and Validation of the Client-Reported Quality of Contraceptive Counseling Scale to Measure Quality and Fulfillment of Rights in Family Planning Programs.
Article in Studies in family planning, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers, 1 of them a synthesis that pooled it.
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
28 citing papers in PubMed, 1 synthesis or guideline pooled it.
- mHealth Interventions for Contraceptive Behavior Change in the United States: A Systematic Review.Journal of health communication · 2022Pooled it
- The effect of a postpartum intrauterine device programme on choice of contraceptive method in Tanzania: a secondary analysis of a cluster-randomized trial.Health policy and planning · 2023Trial
- Trial
- "I Feel Like I Am a Winner:" High Levels of Autonomous Decision-Making Among Women Receiving HIV Pre-Exposure Prophylaxis (PrEP) Choice Counselling in Sub-Saharan Africa.AIDS and behavior · 2026Article
- Development of a survey tool to measure pediatric experience of care: Cognitive testing and validation in the Laos.PLOS global public health · 2026Article
- Family planning service receipt during facility visits in Ethiopia: Evidence from the 2021-2022 service provision assessment survey.PloS one · 2026Article
- Assessing the Generalizability of Client Experience Measurement Tools in Low- and Middle-Income Countries: A Narrative Review.Global health, science and practice · 2025Review
- Moving Past a Legacy of Controlling Women: Key Frameworks to Center Women and Girls' Choice and Agency in Sexual and Reproductive Health Measurement.Studies in family planning · 2025Article
- Measuring Informed Choice for Contraception in Burkina Faso: Comparing self-rated and researcher-ascribed measures.Social indicators research · 2025Article
- DMPA-SC self-injection experiences of clients and providers in Uganda: the role of community health workers in reproductive self-care service delivery.BMC women's health · 2025Article
- [Analysis of the reports of contraceptive service providers in Mexico: between reproductive autonomy and contraceptive coercion].Cadernos de saude publica · 2025Article
- Contraceptive Care Visit Objectives and Outcomes: Evidence From Burkina Faso, Pakistan, and Tanzania.Studies in family planning · 2024Article
- Person-centered contraceptive counseling and associations with contraceptive practices among a nationally representative sample of women in Ethiopia.Contraception: X · 2024Article
- Balancing client preferences and population-level goals: a qualitative study of the ways in which public health providers and facility administrators interpret and incentivise quality of care in contraceptive counselling in Ethiopia, Mexico and India.Sexual and reproductive health matters · 2023Article
- Methods and Measures to Assess Health Care Provider Behavior and Behavioral Determinants in Reproductive, Maternal, Newborn, and Child Health: A Rapid Review.Global health, science and practice · 2023Review
- Person-centred sexual and reproductive health: A call for standardized measurement.Health expectations : an international journal of public participation in health care and health policy · 2023Review
- Validation and Predictive Utility of a Person-Centered Quality of Contraceptive Counseling (QCC-10) Scale in Sub-Saharan Africa: A Multicountry Study of Family Planning Clients and a New Indicator for Measuring High-Quality, Rights-Based Care.Studies in family planning · 2023Article
- Give women what they want: contraceptive discontinuation and method preference in urban Ghana.Contraception and reproductive medicine · 2023Article
- Adaptation and validation of the quality of contraceptive counseling (QCC) scale for use in Ethiopia and India.PloS one · 2023Article
- Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
We developed the Quality of Contraceptive Counseling (QCC) Scale to improve measurement of client experiences with providers in the era of rights-based service delivery. We generated scale items drawing on the previously published QCC Framework and qualitative research on women's preferences for counseling in Mexico, and refined them through cognitive interviews (n = 29) in two Mexican states. The item pool was reduced from 35 to 22 items after pilot testing using exit interviews in San Luis Potosí (n = 257). Exploratory Factor Analysis revealed three underlying dimensions (Information Exchange, Interpersonal Relationship, Disrespect and Abuse); this dimensionality was reproduced in Mexico City (n = 242) using Confirmatory Factor Analysis. Item Response Theory analyses confirmed acceptable item properties in both states, and correlation analyses established convergent, predictive, and divergent validity. The QCC Scale and subscales fill a gap in measurement tools for ensuring high quality of care and fulfillment of human rights in contraceptive services, and should be evaluated and adapted in other contexts.
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