ArticleThe Journal of hand surgery2019
Patient Satisfaction in the Hand Surgery Clinic: An Analysis of Factors That Impact the Press Ganey Survey.
Article in The Journal of hand surgery, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
23 citing papers in PubMed.
- The role of a multidisciplinary approach to opioid reduction for patients with operatively treated upper extremity fractures.JSES international · 2026Article
- Hyperlaxity in Hand Surgery: A Cross-sectional Survey.Hand (New York, N.Y.) · 2026Article
- Predictors of patient satisfaction with anesthesia using the Press Ganey patient satisfaction survey.Anaesthesiology intensive therapy · 2026Article
- "They Gave Me One Star?" An Analysis of Online Reviews of Hand Surgeons.Journal of hand surgery global online · 2025Article
- Preoperative opioid use is associated with worse two-year patient-reported outcomes after hand surgery: A retrospective cohort study.Journal of hand and microsurgery · 2024Article
- Preoperative predictors of two-year satisfaction in hand and wrist surgery patients.Journal of hand and microsurgery · 2024Article
- Adult cancer patients' barriers to and satisfaction with care at a National Cancer Hospital in Vietnam.PloS one · 2024Article
- The impact of social deprivation on patient satisfaction in physical medicine and rehabilitation outpatient interventional spine and musculoskeletal medicine using the press Ganey® outpatient medical practice survey.Interventional pain medicine · 2023Article
- Patient Satisfaction with Virtual Clinic Encounters: Analysis of Factors that Impact the Press Ganey Survey in the Hand Surgery Population.Journal of hand surgery global online · 2023Article
- Evaluating opportunities for improved outpatient satisfaction in an interventional spine clinic: An analysis of Press Ganey® Outpatient Medical Practice Survey responses.Interventional pain medicine · 2022Article
- Correlation of Press Ganey Scores With Early Patient Satisfaction After Anterior Cruciate Ligament Reconstruction.Orthopaedic journal of sports medicine · 2022Article
- Evaluating the impact of social deprivation on Press Ganey® Outpatient Medical Practice Survey Scores.Health and quality of life outcomes · 2021Article
- Factors Influencing Press Ganey Ambulatory Surgery Scores in Patients Undergoing Upper Extremity Procedures.Journal of the American Academy of Orthopaedic Surgeons. Global research & reviews · 2021Article
- Institutional Reductions in Opioid Prescribing Following Hip Arthroscopy Do Not Change Patient Satisfaction Scores.Arthroscopy, sports medicine, and rehabilitation · 2021Article
- Visibility Versus Privacy of Physicians in the Age of Social Media.Interactive journal of medical research · 2021Article
- Influence of COVID-19 outbreak on emergency department Press Ganey scores of emergency physicians.Journal of the American College of Emergency Physicians open · 2020Article
- Relationship of Press Ganey Satisfaction and PROMIS Function and Pain in Foot and Ankle Patients.Foot & ankle international · 2020Article
- What's New in Hand and Wrist Surgery.The Journal of bone and joint surgery. American volume · 2020Article
- Evaluating opportunities for improved orthopedics outpatient satisfaction: an analysis of Press Ganey® Outpatient Medical Practice Survey responses.Journal of orthopaedic surgery and research · 2020Article
- Perioperative opioid use and Press Ganey patient satisfaction scores after anterior cruciate ligament reconstruction.Journal of orthopaedicsArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
Abstract
purposeOur purpose was to test the null hypothesis that no patient or clinic visit characteristics affect satisfaction of hand surgery outpatients, as measured by the Press Ganey Outpatient Medical Practice Survey (PGOMPS).
methodsAdult patients (≥ 18 years) evaluated by 5 fellowship-trained hand surgeons between January 2014 and December 2016 for a new patient clinic visit at a single tertiary academic medical center, were included. Prospectively collected PGOMPS data were reviewed retrospectively for each visit. Chart review was performed to collect demographic and visit characteristics data. Satisfaction was defined a priori as achieving a PGOMPS score above the 33rd percentile. Both the PGOMPS Total Score (primary outcome) and Provider Subscore (secondary outcome) were analyzed using univariate and multivariable logistic regression.
resultsOf 748 included patients, the mean age was 51.7 ± 15.5 years, and 64% were women. Leading diagnoses included tendinitis (19%), neuropathy (19%), arthritis (16%), and fracture-dislocation (13%). Multivariable modelling of the PGOMPS Total Score revealed that older age, shorter wait times, and scheduling surgery were significantly associated with greater satisfaction. The PGOMPS Provider Sub-Score multivariable modelling revealed that older age, shorter wait times, scheduling surgery, and administering injections were significantly associated with greater satisfaction. Diagnostic category and insurance status did not affect satisfaction.
conclusionsIncreasing patient age, decreased wait time, and receiving an intervention (scheduling of surgery or receiving an injection) are associated with increased satisfaction among newly presenting hand surgery clinic patients as measured by the Press Ganey Outpatient Medical Practice Survey. Diagnosis and access to health care (insurance status and distance to clinic) did not influence patient satisfaction. TYPE OF STUDY/LEVEL OF EVIDENCE: Diagnostic III.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.