Evidence map›Paper›PMID 31069397›Full record

ArticleSingapore medical journal2019

Utilisation patterns of helpline and Web chat services among gamblers in Singapore.

Pezhummoottil Vasudevan Nair Asharani, Syidda Amron, Raymond Swee Khoon Ng, Sunil Varghese, Christopher Cheng Soon Cheok

Abstract read
In one paragraph

Article in Singapore medical journal, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
  4. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Pezhummoottil Vasudevan Nair AsharaniNational Addictions Management Service (NAMS), Institute of Mental Health, Singapore.
Syidda AmronNational Addictions Management Service (NAMS), Institute of Mental Health, Singapore.
Raymond Swee Khoon NgNational Addictions Management Service (NAMS), Institute of Mental Health, Singapore.
Sunil VargheseNational Addictions Management Service (NAMS), Institute of Mental Health, Singapore.
Christopher Cheng Soon CheokDepartment of General and Forensic Psychiatry, Institute of Mental Health, Singapore.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

We evaluated the utilisation of a helpline and Web chat system by the public for gambling-related services in Singapore over a period of 12 months. The profile of callers, call characteristics and actions taken were descriptively analysed using aggregate data. The majority of helpline calls and Web chats were from gamblers aged 40-49 years (23.3%, n = 644). Gamblers made 85.4% (n = 8,010) of the calls to the helpline and 73.3% (n = 546) of the Web chats. About four-fifths of the gamblers were Chinese (79.5%, n = 6,381) and employed full time (79.9%, n = 4,125). Table games (67.6%, n = 2,605) were the most popular gambling activity reported by callers, 55.8% of which involved local casinos. Enquiries were mostly casino related (92.4%, n = 5,739). Approximately 1,827 calls were received per month during the study period and 185 referrals were made to the clinic, 80.5% of whom sought treatment.

Indexed as

HotlinesInternetAdultFemaleGamblingHumansMaleMiddle AgedSingaporehelplinephone servicesWeb chat

Identifiers

PMID31069397
PMCPMC6482422

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.