ArticleBMC health services research2019
Patient experiences of primary care quality amongst different types of health care facilities in central Vietnam.
Article in BMC health services research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers.
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Who cites it
21 citing papers in PubMed.
- Social determinants and equity across the gastric cancer continuum in Vietnam: a narrative review.Clinical & translational oncology : official publication of the Federation of Spanish Oncology Societies and of the National Cancer Institute of Mexico · 2026Review
- Understanding functional diversity in public primary health care: a cluster analysis of utilization patterns.Frontiers in health services · 2026Article
- Patient-centered medical home and the quality of primary care: survey study with patients and administrators of community healthcare centers in Shanghai, China.BMC primary care · 2025Article
- Spatial Allocation Rationality Analysis of Medical Resources Based on Multi-Source Data: Case Study of Taiyuan, China.Healthcare (Basel, Switzerland) · 2024Article
- More than chest pain: A case of oesophageal foreign body ingestion.South African family practice : official journal of the South African Academy of Family Practice/Primary Care · 2024Article
- First-aid training for primary Healthcare providers on a remote Island: a mixed-methods study.BMC medical education · 2024Article
- Continuity of primary care for type 2 diabetes and hypertension and its association with health outcomes and disease control: insights from Central Vietnam.BMC public health · 2024Article
- Knowledge of Medical Education on Maternal and Child Primary-Care Among Physicians: A Cross-Sectional Study.International journal of public health · 2024Article
- The quality of migrant patients' primary healthcare experiences and patient-centered medical home achievement by community health centers: results from the China greater bay area study.International journal for equity in health · 2023Article
- Positive Impact on Public Perception toward Commune Health Stations (CHSs) in Rural Areas of Tyuen Quang Province, Vietnam, Following the Application of the Development Program for the Capacity-Building of CHSs.International journal of environmental research and public health · 2022Article
- The quality of primary care performance in private sector facilities in Nairobi, Kenya: a cross-sectional descriptive survey.BMC primary care · 2022Article
- Everyday disease diplomacy: an ethnographic study of diabetes self-care in Vietnam.BMC public health · 2022Article
- Healthcare needs, experiences and treatment burden in primary care patients with multimorbidity: An evaluation of process of care from patients' perspectives.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Article
- [Measuring comprehensiveness of care using the Primary Care Assessment Tool: systematic reviewEvaluación de la integralidad en la atención primaria de salud por medio de la herramienta de evaluación de la atención primaria: revisión sistemática].Revista panamericana de salud publica = Pan American journal of public health · 2022Article
- Detecting Undifferentiation of Tertiary and County Hospitals in China in Adoption of DRG Instrument.Healthcare (Basel, Switzerland) · 2021Article
- Testing early warning and response systems through a full-scale exercise in Vietnam.BMC public health · 2021Article
- Developing monitoring and evaluation tools for event-based surveillance: experience from Vietnam.Globalization and health · 2020Article
- Rapid Assessment of the Potential Paucity and Price Increases for Suggested Medicines and Protection Equipment for COVID-19 Across Developing Countries With a Particular Focus on Africa and the Implications.Frontiers in pharmacology · 2020Article
- Rapid Assessment of Price Instability and Paucity of Medicines and Protection for COVID-19 Across Asia: Findings and Public Health Implications for the Future.Frontiers in public health · 2020Article
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Authors and funding
5 authors.
Funding
Abstract
backgroundPatient experience with primary health care services can vary markedly between different types of health care facilities, even within the same country setting. Given known benefits of high quality primary health care, the performance of these facilities may significantly impact population health. The aim of this study was to compare the quality of primary care in different types of health facilities as experienced by Vietnamese consumers.
methods1662 people who utilized primary health care services at least once over the past two years in various types of facilities in central Vietnam were surveyed in a cross-sectional study using the Vietnamese version of the Primary Care Assessment Tool (VN PCAT-AE) to assess overall primary care quality as well as several different domains of high quality primary care services.
resultsCommune health centers were associated with the highest overall primary care quality (PCAT expanded score 21.07, p < 0.001) as well as high scores in nearly all individual domains of primary care quality experienced by consumers compared with other types of facilities. Conversely, private facilities such as private clinics and pharmacies were rated lowest overall (PCAT expanded score 18.45, p < 0.05 and 16.90, p < 0.001 respectively). District hospitals and other government hospitals (PCAT expanded score 20.10 and 19.72 respectively) were reported as the best quality in comprehensiveness of available services (p < 0.001). Polyclinics performed quite well in comprehensiveness of services available (3.11) and first contact-access (2.79) but less so in other domains, especially in cultural competency (1.87).
conclusionsThe high quality of primary care services experienced by consumers in commune health centers compared with other facilities gives Vietnam ample reason to promote greater use of these community-based primary care facilities. Populations may benefit most from building and strengthening grassroots networks of such community-based health centers as an effective solution for overcrowding at hospitals while simultaneously providing better overall health outcomes.
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