ArticleHealthcare policy = Politiques de sante2019
Satisfaction with Emergency Departments and Other Mental Health Services among Patients with Mental Disorders.
Article in Healthcare policy = Politiques de sante, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
9 citing papers in PubMed, 25 citations in OpenAlex.
- Consumer Perspectives on a Consumer-led Short-stay Crisis Stabilisation Unit (CSU) as an Alternative to Emergency Departments for the Treatment of Acute Mental Health Crises.Community mental health journal · 2026Article
- Profiles of Emergency Department Users with Psychiatric Disorders Related to Barriers to Outpatient Care.International journal of environmental research and public health · 2024Article
- Using a health equity lens to measure patient experiences of care in diverse health care settings.PloS one · 2024Article
- Article
- Patient and Provider Perspectives on Emergency Department Care Experiences among People with Mental Health Concerns.Healthcare (Basel, Switzerland) · 2022Review
- Through An Equity Lens: Illuminating The Relationships Among Social Inequities, Stigma And Discrimination, And Patient Experiences of Emergency Health Care.International journal of health services : planning, administration, evaluation · 2022Article
- Subjective Experiences of Mental Health Crisis Care in Emergency Departments: A Narrative Review of the Qualitative Literature.International journal of environmental research and public health · 2021Review
- "We Become a Madman to Be Calmed"-Patients' Voices: Crossing the Threshold of Psychiatric Emergency Departments.Frontiers in psychology · 2021Article
- Examining the Emergency Department Care Experiences of Equity-Deserving Groups Using an Intersectional Lens.Journal of primary care & community healthArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: Few studies have investigated satisfaction with emergency departments (EDs) among patients with mental health (MH) issues. This study evaluated the use of and satisfaction with EDs and other MH services among 328 patients with MH disorders, as well as specific characteristics of patient satisfaction and dissatisfaction. Methods: A mixed-methods study was conducted in four EDs located in different administrative healthcare regions of Quebec (Canada). Results: Patients were highly satisfied with staff attitudes in EDs and other MH services (i.e., hospital in-patient services, outpatient services, community organizations). Major sources of dissatisfaction were the information received in EDs concerning community services and the physical environment or climate in EDs and other MH services. Conclusion: Dissatisfaction with services may be reduced by extending hours of operation in MH services; promoting collaboration between psychiatrists, family physicians and other primary care providers; further integrating EDs with other healthcare services; and improving the characteristically austere and restrictive atmosphere in EDs.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.