Evidence map›Paper›PMID 31008708›Full record

ArticleJMIR medical education2019

Exploring Care Providers' Perceptions and Current Use of Telehealth Technology at Work, in Daily Life, and in Education: Qualitative and Quantitative Study.

Hyeyoung Hah, Deana Goldin

Abstract read
In one paragraph

Article in JMIR medical education, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Observational
  2. Article
  3. Telehealth Utilization in Response to the COVID-19 Pandemic: Current State of Medical Provider Training.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2022
    Article
  4. Article
  5. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

Hyeyoung HahDepartment of Information Systems and Business Analytics, Florida International University, Miami, FL, United States.ORCID http://orcid.org/0000-0001-7763-1095
Deana GoldinNicole Wertheim College of Nursing & Health Sciences, Florida International University, Miami, FL, United States.ORCID http://orcid.org/0000-0002-0262-2546

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundA telehealth technology education curriculum designed to integrate information technology and telecommunication well has great potential to prepare care providers for health care delivery across space, time, and social and cultural barriers. It is important to assess the readiness level of care providers to use and maximize the benefits of telehealth technology in the health care delivery process. Therefore, this study explored care providers' existing experience using technology in various use contexts and compared their familiarity with telehealth technology's relevant features.

objectiveThis study's objective was to explore care providers' familiarity with using technology in different settings and their perceptions of telehealth-driven care performance to lay a foundation for the design of an effective telehealth education program.

methodsThe study used quantitative and qualitative analyses. The online survey included four items that measured care providers' perceptions of care performance when using telehealth technology. Advanced practice registered nurse students rated each item on a 7-point Likert scale, ranging from 1 ("strongly disagree") to 7 ("strongly agree"). They also responded to three open-ended questions about what kinds of health information technology they use at work, after work, and in their current educational program.

resultsA total of 109 advanced practice registered nurse students responded to the online survey and open-ended questionnaire. Most indicated that using telehealth technology enhances care performance (mean 5.67, median 6.0, SD 1.36), helps make their care tasks more effective (mean 5.73, median 6.0, SD 1.30), improves the quality of performing care tasks (mean 5.71, median 6.0, SD 1.30), and decreases error in communicating and sharing information with others (mean 5.35, median 6.0, SD 1.53). In addition, our qualitative analyses revealed that the students used the electronic health records technology primarily at work, combined with clinical decision support tools for medication and treatment management. Outside work, they primarily used video-text communication tools and were exposed to some telehealth technology in their education setting. Further, they believe that use of nonhealth technology helps them use health information technology to access health information, confirm their diagnoses, and ensure patient safety.

conclusionsThis research highlights the importance of identifying care providers' existing experience of using technology to better design a telehealth technology education program. By focusing explicitly on the characteristics of care providers' existing technology use in work, nonwork, and educational settings, we found a potential consistency between practice and education programs in care providers' requirements for technology use, as well as areas of focus to complement their frequent use of nonhealth technologies that resemble telehealth technology. Health policymakers and practitioners need to provide compatible telehealth education programs tailored to the level of care providers' technological familiarity in both their work and nonwork environments.

Indexed as

daily technology usenurse practitionersnursing educationtelehealth care performancetelehealth technology

Identifiers

PMID31008708
PMCPMC6658315

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.