ArticleJournal of medical Internet research2019
The Role of Frontline Leaders in Building Health Professional Support for a New Patient Portal: Survey Study.
Article in Journal of medical Internet research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers, 2 of them syntheses that pooled it.
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Who cites it
13 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Digital Competence among Healthcare Leaders: A Mixed-Methods Systematic Review.Journal of nursing management · 2024Pooled it
- What Do Patients and Caregivers Want? A Systematic Review of User Suggestions to Improve Patient Portals.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2020Pooled it
- How Formal and Informal Nurse Leaders Enact Shared Implementation Leadership in a Hospital Setting.Journal of advanced nursing · 2026Article
- Health care management in Africa: a debate for future research and agenda.Frontiers in digital health · 2026Article
- Health and social care professionals' expectations for e-leadership in the digital transformation: a qualitative study.BMC health services research · 2025Article
- Evaluating barriers and facilitators to healthcare providers' use of an emergency department electronic referral portal for high-risk children with asthma using the Theoretical Domains Framework.The Journal of asthma : official journal of the Association for the Care of Asthma · 2024Article
- Leadership in the context of digital health services: A concept analysis.Journal of nursing management · 2022Article
- Health Care Professionals' Experiences of Web-Based Symptom Checkers for Triage: Cross-sectional Survey Study.Journal of medical Internet research · 2022Article
- Building Primary Health Care Personnel's Support for a Patient Portal While Alleviating eHealth-Related Stress: Survey Study.Journal of medical Internet research · 2021Article
- Leadership in Digital Health Services: Protocol for a Concept Analysis.JMIR research protocols · 2021Article
- Implementing a digital patient feedback system: an analysis using normalisation process theory.BMC health services research · 2020Article
- Identifying the Roles of Healthcare Leaders in HIT Implementation: A Scoping Review of the Quantitative and Qualitative Evidence.International journal of environmental research and public health · 2020Article
- Organizational readiness for change: A systematic review of the healthcare literature.Implementation research and practiceReview
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundEffective leadership and change management are thought to contribute to the successful implementation of health information technology innovations. However, limited attention has been paid to the role of frontline leaders in building health professional support for new technical innovations.
objectiveFirst, we examined whether frontline leaders' positive expectations of a patient portal and perceptions of its implementation were associated with their support for the portal. Second, we explored whether leaders' positive perceptions influenced the same unit's health professional support for the portal.
methodsData were collected through an online survey of 2067 health professionals and 401 frontline leaders working in 44 units from 14 health organizations in Finland. The participating organizations run a joint self-care and digital value services project developing a new patient portal for self-management. The survey was conducted before the piloting and implementation of the patient portal.
resultsThe frontline leaders' perception of vision clarity had the strongest association with their own support for the portal (ß=.40, P<.001). Results also showed an association between leaders' view of organizational readiness and their support (ß=.15, P=.04). The leaders' positive perceptions of the quality of informing about the patient portal was associated with both leaders' own (ß=.16, P=.02) and subordinate health professionals' support for the portal (ß=.08, P<.001). Furthermore, professional participation in the planning of the portal was positively associated with their support (ß=.57, P<.001).
conclusionsFindings suggest that assuring good informing, communicating a clear vision to frontline leaders, and acknowledging organizational readiness for change can increase health professional support for electronic health (eHealth) services in the pre-implementation phase. Results highlight the role of frontline leaders in engaging professionals in the planning and implementation of eHealth services and in building health professionals' positive attitudes toward the implementation of eHealth services.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.