ArticleInternational journal of environmental research and public health2019
Acceptance of Online Medical Websites: An Empirical Study in China.
Article in International journal of environmental research and public health, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.
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Who cites it
15 citing papers in PubMed.
- Family caregivers' willingness to use online psychological therapy for individuals with mental illness in China: a cross-sectional study.Frontiers in public health · 2026Article
- Awareness, want, and adoption of digital health services among older adults in China: a cross-sectional study.Frontiers in public health · 2026Article
- Patients prefer human psychiatrists over chatbots: a cross-sectional study.Croatian medical journal · 2025Article
- Studying the Relationship Between Coal Consumption and Health of Rural Residents: Evidence from China.Environmental health insights · 2025Article
- Conceptualizing Patient as an Organization With the Adoption of Digital Health.Biomedical engineering and computational biology · 2024Article
- What drives the adoption of online health communities? An empirical study from patient-centric perspective.BMC health services research · 2023Article
- The Roles of Trust and Its Antecedent Variables in Healthcare Consumers' Acceptance of Online Medical Consultation during the COVID-19 Pandemic in China.Healthcare (Basel, Switzerland) · 2023Article
- Understanding Post-Adoption Behavioral Intentions of Mobile Health Service Users: An Empirical Study during COVID-19.International journal of environmental research and public health · 2023Article
- Perceived Factors Influencing the Public Intention to Use E-Consultation: Analysis of Web-Based Survey Data.Journal of medical Internet research · 2021Article
- User Perceptions of Virtual Hospital Apps in China: Systematic Search.JMIR mHealth and uHealth · 2020Article
- Special Issue on E-Health Services.International journal of environmental research and public health · 2020Article
- The Antecedents of Poor Doctor-Patient Relationship in Mobile Consultation: A Perspective from Computer-Mediated Communication.International journal of environmental research and public health · 2020Article
- Analysis of Network Structure and Doctor Behaviors in E-Health Communities from a Social-Capital Perspective.International journal of environmental research and public health · 2020Article
- Exploring Doctors' Willingness to Provide Online Counseling Services: The Roles of Motivations and Costs.International journal of environmental research and public health · 2019Article
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
As a new type of public health service product, online medical websites (OMWs) are becoming quite popular. OMWs can address patients' basic medical problems remotely and give health guidance online. Compared to traditional hospitals, OMWs are more convenient and inexpensive, they can usually provide a better service for patients with poor medical conditions (especially in rural areas), and they also contribute to the rational distribution of medical resources. Therefore, key factors that affect patients' acceptance of OMWs must be identified to contribute to public health. By integrating perceived risk (PR) and the technology acceptance model (TAM), we proposed a modified TAM and clarified how PR and other factors affect patients' behavioral intention (BI) towards OMWs. A sample of 245 research participants in China took part in this study and the structural equation model (SEM) was used to test our hypotheses. The results revealed that perceived usefulness (PU) is a positive predictor of BI but has no significant effect on attitude (ATT), while perceived ease of use (PEOU) can affect BI through PU and attitude (ATT). Moreover, trust (TRU) was identified as a mediator of PR and PU/PEOU. Also, the doctor⁻patient relationship (DPR) was shown to moderate PR and TRU. In order to increase patients' BI, OMW providers need further innovations to improve patients' TRU and reduce their PR.
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