ArticleJournal of medical Internet research2019
The Effect of Online Effort and Reputation of Physicians on Patients' Choice: 3-Wave Data Analysis of China's Good Doctor Website.
Article in Journal of medical Internet research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 50 papers, 2 of them syntheses that pooled it.
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Who cites it
50 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Online Medical Consultation Service-Oriented Recommendations: Systematic Review.Journal of medical Internet research · 2024Pooled it
- Examining Different Factors in Web-Based Patients' Decision-Making Process: Systematic Review on Digital Platforms for Clinical Decision Support System.International journal of environmental research and public health · 2021Pooled it
- Effects of multi-channel consultation on e-healthcare demand: an empirical study.BMC health services research · 2026Article
- Therapeutic credibility in community-based acupuncture care: an ethnographic study in southwest China.Frontiers in sociology · 2026Article
- Deciphering patient selection of physicians in online health communities: insights from a dual-path perspective.BMC psychology · 2025Article
- Association Between Social Media Use and Patients' Choice of Medical Practitioners Among the General Population in Saudi Arabia: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2025Article
- Ophthalmologists' Evaluation by Physician Review Websites-Do Only Soft Skills Matter? A Cross-National Analysis of over 70,000 Patient Reviews.Healthcare (Basel, Switzerland) · 2025Article
- Offline visit intention of online patients: the Grice's maxims and patient involvement.BMC medical informatics and decision making · 2025Article
- Analysis of psychiatrists' internet service patterns: a cross-sectional study from China's largest online mental health platform.Frontiers in psychiatry · 2025Article
- Personalized insights into liver disease management: a text mining analysis of online consultation data.Frontiers in public health · 2025Article
- Spillover Effects of Paid Functions on Physicians' Unpaid Knowledge Activities: Quasi-Experimental Approach.Journal of medical Internet research · 2024Article
- Impact of provincial economic development levels on public-private hospital co-development in China: an empirical analysis.BMJ open · 2024Article
- Exploring Client Preferences for Psychological Counselors in a Chinese Online Health Community: Longitudinal Study.Journal of medical Internet research · 2024Article
- A Systematic Review of Online Medical Consultation Research.Healthcare (Basel, Switzerland) · 2024Review
- The Relationship Between Static Characteristics of Physicians and Patient Consultation Volume in Internet Hospitals: Quantitative Analysis.JMIR formative research · 2024Article
- Effect of Prosocial Behaviors on e-Consultations in a Web-Based Health Care Community: Panel Data Analysis.Journal of medical Internet research · 2024Article
- Therapies go digital. What drives physicians' acceptance?PloS one · 2024Article
- The Effect of Offline Medical Resource Distribution on Online Physician-Patient Interaction: Empirical Study With Online and Offline Data.JMIR formative research · 2023Article
- Quality and accuracy of gastric cancer related videos in social media videos platforms.BMC public health · 2022Article
- Internal or External Word-of-Mouth (WOM), Why Do Patients Choose Doctors on Online Medical Services (OMSs) Single Platform in China?International journal of environmental research and public health · 2022Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundNowadays, patients are seeking physician information more frequently via the internet. Physician-rating websites (PRWs) have been recognized as the most convenient way to gain insight and detailed information about specific physicians before receiving consultation. However, little is known about how the information provided on PRWs may affect patients' decisions to seek medical advice.
objectiveThis study aimed to examine whether the physicians' online efforts and their reputation have a relationship with patients' choice of physician on PRWs.
methodsA model, based on social exchange theory, was developed to analyze the factors associated with the number of online patients. A 3-wave data collection exercise, covering 4037 physicians on China's Good Doctor website, was conducted during the months of February, April, and June 2017. Increases in consultation in a 60-day period were used as the dependent variable, whereas 2 series of data were analyzed using linear regression modeling. The fixed-effect model was used to analyze the 3-wave data.
resultsThe adjusted R
conclusionsBoth the effort and reputation of physicians online contribute to the increased number of online patients' consultation; however, the influence of a physician's reputation varies. This may imply that physicians' online effort and reputation are critical in attracting patients and that strategic manipulation of physician profiles is worthy of study. Practical insights are also discussed.
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