ArticleHealth & social care in the community2019
Working conditions, mental health and coping of staff in social work with refugees and homeless individuals: A scoping review.
Article in Health & social care in the community, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
26 citing papers in PubMed, 1 synthesis or guideline pooled it, 85 citations in OpenAlex.
- Exploring the trauma experiences of people working in homelessness: mixed-methods systematic review.BMJ open · 2025Pooled it
- A qualitative exploration of how job insecurity influences the worker roles of youth that are homeless.Work (Reading, Mass.) · 2026Article
- Clinician Well-Being as a Mental Health Equity Issue: Reflections From Crisis Care Systems in Ireland and Indonesia.Journal of psychiatric and mental health nursing · 2026Article
- Clinicians' Experiences in Responding to Mental Health Crisis Among People Experiencing Homelessness in Ireland.Journal of psychiatric and mental health nursing · 2026Article
- Staff and service user perspectives of a co-located homelessness centre in Scotland: a mixed-methods evaluation.BJGP open · 2025Article
- Interventions for burnout and well-being in homelessness staff: A systematic scoping review.PloS one · 2025Article
- Resilience, Coping Self-Efficacy, and Posttraumatic Stress Symptoms among Healthcare Workers Who Work with Refugees and Asylum Seekers in Greece.Behavioral sciences (Basel, Switzerland) · 2024Article
- Same job, same working conditions? A cross-sectional study to examine the similarities and differences of the working situation in ambulatory and residential youth welfare workers.Journal of occupational medicine and toxicology (London, England) · 2024Article
- Specialised residential care for older people subject to homelessness: experiences of residents and staff of a new aged care home in Australia.BMC geriatrics · 2024Article
- A Sanctioned Encampment as a Strategy for Increasing Homeless Veterans' Access to Housing and Healthcare During the COVID-19 Pandemic.Journal of general internal medicine · 2023Article
- Mental health training programs for non-health professionals and volunteers working with asylum-seekers and refugees: scoping review.Revista da Escola de Enfermagem da U S P · 2023Article
- Gains and losses within the homeless service, supportive housing, and harm reduction sectors during the COVID-19 pandemic: A qualitative study of what matters to the workforce.Health & social care in the community · 2022Article
- Ryan White programming that primarily supports clinical care falls short when core people needs are not met: further evidence from the medical monitoring project.AIDS (London, England) · 2022Article
- Burnout Syndrome and Related Factors in Mexican Police Workforces.International journal of environmental research and public health · 2022Article
- Mental Health and Wellness of Service Providers Working with People Experiencing Homelessness in Canada: A National Survey from the Second Wave of the COVID-19 Pandemic.Canadian journal of psychiatry. Revue canadienne de psychiatrie · 2022Article
- Stress and Wellbeing during the COVID-19 Pandemic: A Mixed-Methods Exploration of Frontline Homelessness Services Staff Experiences in Scotland.International journal of environmental research and public health · 2022Article
- Engaging stakeholders to inform national implementation of critical time intervention in a program serving homeless-experienced Veterans.Frontiers in psychology · 2022Article
- A Qualitative Evaluation of a Mother and Child Center Providing Psychosocial Support to Newly Arrived Female Refugees in a Registration and Reception Center in Germany.International journal of environmental research and public health · 2021Article
- (Un)bounded Social Work?-Analysis of Working Conditions in Refugee and Homeless Aid in Relation to Perceived Job Stress and Job Satisfaction.International journal of environmental research and public health · 2020Article
- "Engaged, Burned Out, or Both?" A Structural Equation Model Testing Risk and Protective Factors for Social Workers in Refugee and Homeless Aid.International journal of environmental research and public health · 2020Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors at 1 institution in 1 country.
Funding
Abstract
The refugee and homeless population has been increasing worldwide in recent years. Staff in social work provide practical help to these populations, but often struggle with high job demands. This scoping review aims to systematically map the job demands, resources, mental health problems, coping strategies and needs of staff in social work with refugees and homeless individuals. Relevant studies were identified by searching seven electronic databases from their inception until the end of May 2018, as well as Google Scholar and reference lists of included articles. The methodological quality of the included studies was assessed using the Mixed Methods Appraisal Tool. A thematic analysis was conducted. Twenty-five studies were included in the review. Fourteen studies followed a quantitative approach, six a qualitative approach and five a mixed-method approach. Most studies were conducted in the homeless sector (56%), in North America (52%) and published after the year 2009 (68%). Common job demands included the bureaucratic system, high caseloads, clients' suffering and little experience of success. Maintaining professional boundaries counted both as a job demand and a coping strategy. Deriving meaning from work and support from the team were identified as important job resources. The prevalence of mental health problems among staff was high, but difficult to compare due to the use of different instruments in studies. Staff expressed a need for ongoing training, external counselling and supervision. Further studies should examine the effectiveness of workplace health interventions.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.