ArticleHealth services research2019
Patient-centered communication in type 2 diabetes: The facilitating and constraining factors in clinical encounters.
Article in Health services research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 2 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
16 citing papers in PubMed, 2 syntheses or guidelines pooled it, 39 citations in OpenAlex.
- Barriers and Facilitators to the Delivery of Physical Activity Promotion by Healthcare Professionals for Adults With Type 2 Diabetes: A Mixed-Methods Systematic Review Using the Theoretical Domains Framework.Journal of diabetes research · 2026Pooled it
- Integrating patient values and preferences in healthcare: a systematic review of qualitative evidence.BMJ open · 2022Pooled it
- Digital narratives in person-centered care: a scoping review.Innovation in aging · 2026Review
- Management of Atherosclerotic Cardiovascular Disease and Chronic Kidney Disease Risk in People With Type 2 Diabetes: Collaborative Care Plans for Primary Care Physicians Using Effective Communication Styles.Clinical diabetes : a publication of the American Diabetes Association · 2025Article
- Influence of perceived health provider communication, diabetes duration and age at diagnosis with confidence in diabetes self-care.BMJ open diabetes research & care · 2025Article
- Risk and Safety in Radiographic Utilization: Evaluating the Evidence From Current Research.Radiology research and practice · 2025Review
- Burden of Current Insulin Therapy and Expectations for Future Insulin Therapy: Results from INBEING, a Web-Based Survey in Japan.Diabetes therapy : research, treatment and education of diabetes and related disorders · 2024Article
- Understanding the self-management experiences and support needs during pregnancy among women with pre-existing diabetes: a qualitative descriptive study.BMC pregnancy and childbirth · 2023Article
- Preference for shared decision-making among Arabic-speaking people with chronic diseases: a cross-sectional study.BMJ open · 2022Observational
- Social Context, Self-Efficacy, and Patient-Centered Service Behavior of Medical Professionals: The Moderating Role of Achievement Motivation.Frontiers in psychiatry · 2022Article
- Hospital Culture and Healthcare Workers' Provision of Patient-Centered Care: A Moderated Mediation Analysis.Frontiers in public health · 2022Article
- The conceptualisation of patient-centred care: A case study of diabetes management in public facilities in southern Malawi.African journal of primary health care & family medicine · 2021Article
- Article
- "Patient centered care in medical disinformation era" among patients attending tertiary care hospital: A cross sectional study.Journal of family medicine and primary care · 2020Article
- Patient-centered communication in type 2 diabetes: The facilitating and constraining factors in clinical encounters.Health services research · 2019Article
- Medical service quality evaluation based on LDA and sentiment analysis: Examples of seven chronic diseases.Digital healthArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors at 2 institutions in 1 country.
Funding
Abstract
objectiveTo explore the perceptions of the constraining and facilitating factors to patient-centered communication in clinical encounters of patients with type 2 diabetes and the providers involved in their care. DATA SOURCES/STUDY
settingPatients (n = 12) and providers (n = 33) involved in diabetes care in northern Portugal. STUDY
designSeven focus groups. DATA COLLECTION/EXTRACTION
methodsGrounded theory, using open, axial, and selective coding. PRINCIPAL
findingsPatients focused on the patient-provider relationship, while providers emphasized the constraining factors when exchanging information and the facilitating factors regarding disease and treatment-related behavior. Patients and providers both agreed on some constraints (power imbalance, avoidance of criticism, disease minimization, use of jargon, and insufficient competencies and consistency among providers) and facilitators (seeing patients as persons, providing tailored information in plain language, and recognizing the "wake-up call"). Patients perceived an aggressive attitude as a barrier to communication, but providers perceived it as a facilitator. Patients included issues related to trust, respect, and psychosocial support as important factors to them. Only providers mentioned the influence of macro-level interventions and patients' socioeconomic position as essential factors.
conclusionsImprovements in patient-centered communication depend on fostering the patient-provider relationship, patients' participation and involvement, and training providers' communication skills.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.