Evidence map›Paper›PMID 30741643›Full record

ArticleJournal of medical Internet research2019

Design and Development of a Person-Centered Patient Portal Using Participatory Stakeholder Co-Design.

John Kildea, John Battista, Briana Cabral, Laurie Hendren, David Herrera, Tarek Hijal, Ackeem Joseph

2 registry-linked trialsAbstract read
In one paragraph

Article in Journal of medical Internet research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to 2 registered trials, which are not on this map. Cited by 48 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
48citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT04702412 naunknown statusnot on this mapstarted 2021, after this paper: background citation

Implementation of an Electronic Patient-reported Measure of Barriers to Antiretroviral Therapy Adherence With the Opal Patient Portal: a Mixed Method Type 3 Hybrid Pilot Study at a Large Montreal HIV Clinic

TypeinterventionalSponsorMcGill University Health Centre/Research Institute of the McGill University Health CentreRan2021 to 2022Enrolled30ConditionsHIV InfectionsArmsThe Opal patient portal and smartphone application combined with the I-Score patient-reported outcome measure
NCT04978233 completednot on this mapstarted 2020, after this paper: background citation

Use of the Opal Patient Portal Application for Daily Follow-up of People at Home With COVID-19: The Opal-COVID Feasibility Study

TypeobservationalSponsorDr. Bertrand LeboucheRan2020 to 2021Enrolled50ConditionsCOVID-19Armssociodemographic and health, daily self-assessment, and feasibility of using the Opal app for COVID
3 · Its place in the literature

Who cites it

48 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Pooled it
  2. Pooled it
  3. Validating LLM judges for automated oversight of patient communication.medRxiv : the preprint server for health sciences · 2026
    Article
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  6. Standing the test of time: diagnostic accuracy of the Edmonton Symptom Assessment System-Revised (ESAS-r) for anxiety and depression screening.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2026
    Article
  7. Article
  8. Design and evaluation patient portal for patients with HTLV-1.BMC medical informatics and decision making · 2025
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  9. Article
  10. Who is your ideal peer mentor? A qualitative study to identify cancer patient preferences for a digital peer support app.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2025
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

John KildeaGerald Bronfman Department of Oncology, McGill University, Montreal, QC, Canada.ORCID 0000-0002-7084-1425
John BattistaDivision of Radiation Oncology, McGill University Health Centre, Montreal, QC, Canada.ORCID 0000-0001-9282-870X
Briana CabralMedical Physics Unit, McGill University, Montreal, QC, Canada.ORCID 0000-0002-9990-6149
Laurie HendrenCancer Research Program, Research Institute of the McGill University Health Centre, Montreal, QC, Canada.ORCID 0000-0001-6755-9632
David HerreraSchool of Computer Science, McGill University, Montreal, QC, Canada.ORCID 0000-0001-6941-6379
Tarek HijalGerald Bronfman Department of Oncology, McGill University, Montreal, QC, Canada.ORCID 0000-0002-9341-1735
Ackeem JosephDepartment of Medical Physics, McGill University Health Centre, Montreal, QC, Canada.ORCID 0000-0002-6560-1689

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundPatient portals are increasingly accepted as part of standard medical care. However, to date, most patient portals provide just passive access to medical data. The use of modern technology such as smartphones and data personalization algorithms offers the potential to make patient portals more person-centered and enabling.

objectiveThe aim of this study is to share our experience in designing and developing a person-centered patient portal following a participatory stakeholder co-design approach.

methodsOur stakeholder co-design approach comprised 6 core elements: (1) equal coleadership, including a cancer patient on treatment; (2) patient preference determination; (3) security, governance, and legal input; (4) continuous user evaluation and feedback; (5) continuous staff input; and (6) end-user testing. We incorporated person-centeredness by recognizing that patients should decide for themselves their level of medical data access, all medical data should be contextualized with explanatory content, and patient educational material should be personalized and timely.

resultsUsing stakeholder co-design, we built, and are currently pilot-testing, a person-centered patient portal smartphone app called Opal.

conclusionsInclusion of all stakeholders in the design and development of patient-facing software can help ensure that the necessary elements of person-centeredness, clinician acceptability, and informatics feasibility are achieved.

Indexed as

HumansPatient ParticipationPatient PortalsSoftwareTelemedicinepatient participationpatient portalssoftware designtelemedicine

Identifiers

PMID30741643
PMCPMC6388099

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.