ArticleJMIR formative research2018
Understanding the Acceptance of an eHealth Technology in the Early Stages of Development: An End-User Walkthrough Approach and Two Case Studies.
Article in JMIR formative research, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers.
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Who cites it
21 citing papers in PubMed.
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- Swedish Version of the System Usability Scale: Translation, Adaption, and Psychometric Evaluation.JMIR human factors · 2025Article
- Participatory Development of an Integrated, eHealth-Supported, Educational Care Pathway (Diabetes Box) for People With Type 2 Diabetes: Development and Usability Study.JMIR human factors · 2024Article
- Guide Development for eHealth Interventions Targeting People With a Low Socioeconomic Position: Participatory Design Approach.Journal of medical Internet research · 2023Article
- Access to health care perceived by parents caring for their child at home supported by eHealth-a directed approach introducing aperture.BMC health services research · 2022Article
- Gender differences regarding intention to use mHealth applications in the Dutch elderly population: a cross-sectional study.BMC geriatrics · 2022Article
- Users' Preferred Characteristics of Vaginal Rings for HIV Prevention: A Qualitative Analysis of Two Phase I Trials.AIDS research and human retroviruses · 2022Article
- Evaluation of the Mawid mobile healthcare application in delivering services during the COVID-19 pandemic in Saudi Arabia.International health · 2022Article
- Chinese Version of the mHealth App Usability Questionnaire: Cross-Cultural Adaptation and Validation.Frontiers in psychology · 2022Article
- Evaluation of the Wateen App in the Blood-Donation Process in Saudi Arabia.Journal of blood medicine · 2022Article
- Conceptualizing Usability for the eHealth Context: Content Analysis of Usability Problems of eHealth Applications.JMIR formative research · 2021Article
- Designing a stakeholder-inclusive service model for an eHealth service to support older adults in an active and social life.BMC health services research · 2021Article
- Evaluating the Readiness of Mobile Technology with Respect to e-Heath for Medication in Saudi Arabia: An Integrative Perspective.Journal of multidisciplinary healthcare · 2021Article
- Acceptance and Potential Impact of the eWALL Platform for Health Monitoring and Promotion in Persons with a Chronic Disease or Age-Related Impairment.International journal of environmental research and public health · 2020Article
- Intention to use Medical Apps Among Older Adults in the Netherlands: Cross-Sectional Study.Journal of medical Internet research · 2020Article
- Integrating People, Context, and Technology in the Implementation of a Web-Based Intervention in Forensic Mental Health Care: Mixed-Methods Study.Journal of medical Internet research · 2020Article
- "I felt like a TRIO champion": end-user perspectives on their role as co-designers of multi-purpose technologies.Gates open research · 2020Article
- The Importance of Systematically Reporting and Reflecting on eHealth Development: Participatory Development Process of a Virtual Reality Application for Forensic Mental Health Care.Journal of medical Internet research · 2019Article
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundStudies that focus on the acceptance of an electronic health (eHealth) technology generally make use of surveys. However, results of such studies hold little value for a redesign, as they focus only on quantifying end-user appreciation of general factors (eg, perceived usefulness).
objectiveWe present a method for understanding end-user acceptance of an eHealth technology, early in the development process: The eHealth End-User Walkthrough.
methodsDuring a walkthrough, a participant is guided by using the technology via a scenario, a persona, and a low-fidelity protoype. A participant is questioned about factors that may affect acceptance during and after the demonstration. We show the value of the method via two case studies.
resultsDuring the case studies, participants commented on whether they intend to use a technology and why they would (not) use its main features. They also provided redesign advice or input for additional functions. Finally, the sessions provide guidance for the generation of business models and implementation plans.
conclusionsThe eHealth End-User Walkthrough can aid design teams in understanding the acceptance of their eHealth application in a very early stage of the design process. Consequently, it can prevent a mismatch between technology and end-users' needs, wishes and context.
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