Evidence map›Paper›PMID 30664456›Full record

Observational studyJournal of medical Internet research2019

Assessing the Impact of a Social Marketing Campaign on Program Outcomes for Users of an Internet-Based Testing Service for Sexually Transmitted and Blood-Borne Infections: Observational Study.

Mark Gilbert, Travis Salway, Devon Haag, Michael Kwag, Joshua Edward, Mark Bondyra, Joseph Cox, Trevor A Hart, Daniel Grace, Troy Grennan and 2 more

Abstract readObservational Study
In one paragraph

Observational study in Journal of medical Internet research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Article
  2. Article
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  5. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

12 authors.

Mark GilbertBritish Columbia Centre for Disease Control, Vancouver, BC, Canada.ORCID 0000-0001-5978-6843
Travis SalwayBritish Columbia Centre for Disease Control, Vancouver, BC, Canada.ORCID 0000-0002-5699-5444
Devon HaagBritish Columbia Centre for Disease Control, Vancouver, BC, Canada.ORCID 0000-0003-4955-1017
Michael KwagCommunity Based Research Centre for Gay Men's Health, Vancouver, BC, Canada.ORCID 0000-0003-0444-9043
Joshua EdwardHealth Initiative for Men, Vancouver, BC, Canada.ORCID 0000-0003-2291-2433
Mark BondyraBritish Columbia Centre for Disease Control, Vancouver, BC, Canada.ORCID 0000-0003-4663-9267
Joseph CoxDepartment of Epidemiology, Biostatistics and Occupational Health, Faculty of Medicine, McGill University, Montreal, QC, Canada.ORCID 0000-0002-7041-1556
Trevor A HartDepartment of Psychology, Ryerson University, Toronto, ON, Canada.ORCID 0000-0001-5107-7452
Daniel GraceDalla Lana School of Public Health, University of Toronto, Toronto, ON, Canada.ORCID 0000-0002-9032-3959
Troy GrennanBritish Columbia Centre for Disease Control, Vancouver, BC, Canada.ORCID 0000-0002-8039-6513
Gina OgilvieBritish Columbia Centre for Disease Control, Vancouver, BC, Canada.ORCID 0000-0001-5783-4493
Jean ShovellerSchool of Population and Public Health, University of British Columbia, Vancouver, BC, Canada.ORCID 0000-0002-4616-3556

Funding

CIHR PHE-318068
6 · The paper itself

Abstract

backgroundWhile social marketing (SM) campaigns can be effective in increasing testing for sexually transmitted and blood-borne infections (STBBIs), they are seldom rigorously evaluated and often rely on process measures (eg, Web-based ad click-throughs). With Web-based campaigns for internet-based health services, there is a potential to connect campaign process measures to program outcomes, permitting the assessment of venue-specific yield based on health outcomes (eg, click-throughs per test).

objectiveThis study aims to evaluate the impact of an SM campaign by the promotional venue on use and diagnostic test results of the internet-based STBBI testing service GetCheckedOnline.com (GCO).

methodsThrough GCO, clients create an account using an access code, complete a risk assessment, print a lab form, submit specimens at a lab, and get results online or by phone. From April to August 2015, a campaign promoted GCO to gay, bisexual, and other men who have sex with men in Vancouver, Canada. The campaign highlighted GCO's convenience in 3 types of promotional venues-location advertisements in print or video displayed in gay venues or events, ads on a queer news website, and ads on geosocial websites and apps. Where feasible, individuals were tracked from campaign exposures to account creation and testing using venue-specific GCO access codes. In addition, Web-based ads were linked to alternate versions of the campaign website, which used URLs with embedded access codes to connect ad exposure to account creation. Furthermore, we examined the number of individuals creating GCO accounts, number tested, and cost per account created and test for each venue type.

resultsOver 6 months, 177 people created a GCO account because of the campaign, where 22.0% (39/177) of these completed testing; the overall cost was Can $118 per account created and Can $533 per test. Ads on geosocial websites and apps accounted for 46.9% (83/177) of all accounts; ads on the news website had the lowest testing rate and highest cost per test. We observed variation between different geosocial websites and apps with some ads having high click-through rates yet low GCO account creation rates, and vice versa.

conclusionsDeveloping mechanisms to track individuals from Web-based exposure to SM campaigns to outcomes of internet-based health services permits greater evaluation of the yield and cost-effectiveness of different promotional efforts. Web-based ads with high click-through rates may not have a high conversion to service use, the ultimate outcome of SM campaigns.

Indexed as

AdultHealth PromotionHomosexuality, MaleHumansInternetMaleSexual BehaviorSocial Marketingadvertisementsdiagnostic testshealth promotioninternetmen who have sex with mensocial marketing

Identifiers

PMID30664456
PMCPMC6360387

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.