ArticleBMC psychiatry2019
Satisfaction of psychiatric inpatients in China: clinical and institutional correlates in a national sample.
Article in BMC psychiatry, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.
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Who cites it
10 citing papers in PubMed, 1 synthesis or guideline pooled it, 22 citations in OpenAlex.
- Patient satisfaction with mental health services in Ethiopia: a systematic review and meta-analysis.BMC health services research · 2025Pooled it
- A Scoping Review of Adult Inpatient Satisfaction with Mental Health Services.Healthcare (Basel, Switzerland) · 2023Article
- A comparison of patient-reported quality between inpatient services for mental and physical health: A tertiary-hospital-based survey in China.Frontiers in psychiatry · 2023Article
- Mental healthcare services satisfaction and its associated factors among patients with mental disorders on follow-up in the University of Gondar Comprehensive Specialized Hospital, Northwest Ethiopia.Frontiers in psychiatry · 2023Article
- Measuring the quality of mental health services from the patient perspective in China: psychometric evaluation of the Chinese version of the World Health Organization responsiveness performance questionnaire.Global health action · 2022Article
- Patients' and family members' experiences of psychiatric inpatient services in China: a comparison based on a dyadic design.Social psychiatry and psychiatric epidemiology · 2022Article
- Alcohol use disorder and its association with quality of life and mortality in Chinese male adults: a population-based cohort study.BMC public health · 2022Article
- Elevated Rates of Restraint and Seclusion in Child and Adolescent Psychiatric Inpatients in China and Their Associated Factors.Child psychiatry and human development · 2021Article
- The quality in psychiatric care-Addiction outpatient instrument: Psychometric properties and patient views of the quality of care.Nursing open · 2021Article
- Satisfaction of family members with inpatient psychiatric care and its correlates: a national survey in China.BMC psychiatry · 2019Article
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Authors and funding
10 authors at 4 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundSurveying patients' satisfaction is essential to improve patient-centered care, however, studies on satisfaction and their correlates among psychiatric inpatients are rare in China. This study aimed to measure satisfaction levels of psychiatric inpatients in a national sample and to examine individual and institutional correlates.
methodsAs part of the National Survey for the Evaluation of Psychiatric Hospital Performance, psychiatric inpatients from 32 tertiary psychiatric hospitals in 29 Chinese provinces were interviewed on the day of discharge by trained research staff. Satisfaction was assessed using a five-item questionnaire. Patients' sociodemographic and clinical information were manually retrieved from medical records and institutional data were provided by participating hospitals. Multilevel linear regression was used to assess factors associated with level of satisfaction.
resultsAmong 1663 inpatients, the reported satisfaction levels were high, with a mean score of 23.3 ± 2.4 out of 25. Education level was positively associated with global satisfaction, satisfaction with costs, and satisfaction with privacy protection. Treatment response was associated with global satisfaction and with the doctor-patient communication subscore. The number of psychotherapy sessions was positively associated with the privacy protection subscore (coefficient = 0.0, P = 0.046). The Global Assessment of Function score was positively associated with the doctor-patient communication subscore (coefficient = 0.0, P = 0.003). Total satisfaction scores and all five subscores were positively associated with hospital-level factors, and patients discharged from hospitals with better staffing and resources reported significantly higher levels of satisfaction.
conclusionOverall, psychiatric inpatients in China were satisfied with the services they received. To further improve patient satisfaction, mental health professionals should optimize their patients' treatment response as much as possible before discharge and provide more psychological treatment during the hospitalization. The government should also provide more resources to increase the number of mental health professionals (nurses, psychologists, and psychiatrists) working in psychiatric hospitals.
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