ArticleBMJ open2019
Measuring patient-centred system performance: a scoping review of patient-centred care quality indicators.
Article in BMJ open, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 46 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
46 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Quality Indicators for the Pharmacological Management of Chronic Non-Cancer Pain in Older Adult Patients: An Integrative Review.Journal of evaluation in clinical practice · 2025Pooled it
- PDCA cycle and safety culture in nursing safety management of Day Ward chemotherapy.World journal of surgical oncology · 2025Trial
- Challenges when measuring person-centred dementia care in nursing homes: a discussion paper.International journal of nursing studies advances · 2026Review
- Building meaningful partnerships: engaging and co-developing a patient advisory council to inform the implementation of person-centred quality indicators in Alberta primary care.Research involvement and engagement · 2026Article
- Codeveloping a Set of Quality of Care Indicators for People Living With Multiple Long-Term Conditions in Primary Care: Protocol for a Modified RAND/UCLA Study.JMIR research protocols · 2026Article
- Review
- KERMIT: Performance indicators in electronic patient reported outcome measures: a modified Delphi.Journal of patient-reported outcomes · 2025Article
- Effects of Primary Healthcare Quality and Effectiveness on Hospitalization Indicators in Brazil.Journal of market access & health policy · 2025Article
- Measuring person-centred care in the mission, vision, and core value statements of Canadian healthcare organizations.BMC health services research · 2025Article
- Determinants of Patients' Perception of Primary Healthcare Quality: Empirical Analysis in the Brazilian Health System.Healthcare (Basel, Switzerland) · 2025Article
- Patient-centeredness and determinant factors of palliative care service for adult cancer patients in public hospitals of addis Ababa, Ethiopia, 2024: cross-sectional mixed method study.BMC palliative care · 2025Article
- Evaluating the implementation of PROMs and PREMs in routine clinical care: co-design of tools from the perspective of patients and healthcare professionals.Health and quality of life outcomes · 2025Article
- Article
- The First Episode Psychosis Services Fidelity Scale as a Measure of Quality of Care.Schizophrenia bulletin open · 2025Article
- Person-centred quality indicators for Australian aged care assessment services: a mixed methods study.Research involvement and engagement · 2024Article
- Exploring subjective quality-of-life indicators in long-term care facilities: a mixed-methods research protocol.BMJ open · 2024Article
- Qualitative Descriptive Research Investigating Burn Survivors' Perspectives on Quality of Care Aspects.European burn journal · 2024Article
- Patient Engagement and Patient Experience Data in Regulatory Review and Health Technology Assessment: A Global Landscape Review.Therapeutic innovation & regulatory science · 2024Review
- People-centred primary health care: a scoping review.BMC primary care · 2023Article
- Perspectives on Emotional Care: A Qualitative Study with Cancer Patients, Carers, and Health Professionals.Healthcare (Basel, Switzerland) · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesThe shift to the patient-centred care (PCC) model as a healthcare delivery paradigm calls for systematic measurement and evaluation. In an attempt to develop patient-centred quality indicators (PC-QIs), this study aimed to identify quality indicators that can be used to measure PCC.
methodsDesign: scoping review. DATA SOURCES: studies were identified through searching seven electronic databases and the grey literature. Search terms included quality improvement, quality indicators, healthcare quality and PCC. Eligibility Criteria: articles were included if they mentioned development and/or implementation of PC-QIs. DATA EXTRACTION AND SYNTHESIS: extracted data included study characteristics (country, year of publication and type of study/article), patients' inclusion in the development of indicators and type of patient populations and point of care if applicable (eg, in-patient, out-patient and primary care).
resultsA total 184 full-text peer-reviewed articles were assessed for eligibility for inclusion; of these, 9 articles were included in this review. From the non-peer-reviewed literature, eight documents met the criteria for inclusion in this study. This review revealed the heterogeneity describing and defining the nature of PC-QIs. Most PC-QIs were presented as PCC measures and identified as guidelines, surveys or recommendations, and therefore cannot be classified as actual PC-QIs. Out of 502 ways to measure PCC, only 25 were considered to be actual PC-QIs. None of the identified articles implemented the quality indicators in care settings.
conclusionThe identification of PC-QIs is a key first step in laying the groundwork to develop evidence-based PC-QIs. Research is needed to continue the development and implementation of PC-QIs for healthcare quality improvement.
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Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.