ArticleHealth services research2019
Inpatient care experiences differ by preferred language within racial/ethnic groups.
Article in Health services research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 22 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
22 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Association of Language Barriers With Perioperative and Surgical Outcomes: A Systematic Review.JAMA network open · 2023Pooled it
- The effectiveness of ethno-specific and mainstream health services: an evidence gap map.BMC health services research · 2022Pooled it
- Language-Serving Hospitals and Seven-Day Readmission Among Patients With a Non-English Primary Language.American journal of public health · 2026Article
- Care preferences of older migrants and minority ethnic groups with various care needs: A scoping review.PloS one · 2026Article
- Using a Quality Improvement Priority Metric to Promote Uniformly High-Quality Care: An Illustrative Example Using Child HCAHPS Survey Data.Journal of patient experience · 2026Article
- Patient satisfaction: A feature of quality metrics within the inpatient healthcare system - A narrative review.Journal of family medicine and primary care · 2025Review
- Review
- Article
- Language Matters: on the Inclusion of a Patient's Preferred Language in the One-Liner.Journal of general internal medicine · 2023Article
- Shadow Coaching Improves Patient Experience for English-Preferring Patients but not for Spanish-Preferring Patients.Journal of general internal medicine · 2023Article
- Relationship between Patient Experience Scores and Health Insurance.Healthcare (Basel, Switzerland) · 2022Article
- Ethnicity and Language Differences in Patient Experience: an Analysis of the HCAHPS Survey.Journal of racial and ethnic health disparities · 2022Article
- Racial And Ethnic Disparities In Patient Experience Of Care Among Nonelderly Medicaid Managed Care Enrollees.Health affairs (Project Hope) · 2022Article
- Incentivizing Excellent Care to At-Risk Groups with a Health Equity Summary Score.Journal of general internal medicine · 2021Article
- Lost in Translation: An OSCE-Based Workshop for Helping Learners Navigate a Limited English Proficiency Patient Encounter.MedEdPORTAL : the journal of teaching and learning resources · 2021Article
- Determining the Organizational Cultural Competence of Hospitals Located in the Coastal Strip of the City of Antalya.Florence Nightingale journal of nursing · 2021Article
- Future medical student practice intentions: the South Africa experience.BMC medical education · 2020Article
- Computer-assisted textual analysis of free-text comments in the Swiss Cancer Patient Experiences (SCAPE) survey.BMC health services research · 2020Article
- Ethnicity and insurance status predict metastatic disease presentation in prostate, breast, and non-small cell lung cancer.Cancer medicine · 2020Article
- Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
10 authors.
Funding
Abstract
objectiveTo describe differences in patient experiences of hospital care by preferred language within racial/ethnic groups. DATA SOURCE: 2014-2015 HCAHPS survey data. STUDY
designWe compared six composite measures for seven languages (English, Spanish, Russian, Portuguese, Chinese, Vietnamese, and Other) within applicable subsets of five racial/ethnic groups (Hispanics, Asian/Pacific Islanders, American Indian/Alaska Natives, Blacks, and Whites). We measured patient-mix adjusted overall, between- and within-hospital differences in patient experience by language, using linear regression. DATA COLLECTION
methodsSurveys from 5 480 308 patients discharged from 4517 hospitals 2014-2015. PRINCIPAL
findingsWithin each racial/ethnic group, mean reported experiences for non-English-preferring patients were almost always worse than their English-preferring counterparts. Language differences were largest and most consistent for Care Coordination. Within-hospital differences by language were often larger than between-hospital differences and were largest for Care Coordination. Where between-hospital differences existed, non-English-preferring patients usually attended hospitals whose average patient experience scores for all patients were lower than the average scores for the hospitals of their English-preferring counterparts.
conclusionsEfforts should be made to increase access to better hospitals for language minorities and improve care coordination and other facets of patient experience in hospitals with high proportions of non-English-preferring patients, focusing on cultural competence and language-appropriate services.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.