ArticleOpen access Macedonian journal of medical sciences2018
Usability Evaluation of an Admission, Discharge, and Transfer Information System: A Heuristic Evaluation.
Article in Open access Macedonian journal of medical sciences, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers, 1 of them a synthesis that pooled it.
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Who cites it
6 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Usability evaluation methods for hospital information systems: a systematic review.BMC health services research · 2025Pooled it
- Usability evaluation of emergency information systems in educational hospitals in Kerman, Iran.BMC medical informatics and decision making · 2023Article
- Comparison of usability evaluation methods for a health information system: heuristic evaluation versus cognitive walkthrough method.BMC medical informatics and decision making · 2022Article
- Understanding key factors affecting on hospital electronic health record (EHR) adoption.Journal of family medicine and primary care · 2020Article
- The relationship between user interface problems of an admission, discharge and transfer module and usability features: a usability testing method.BMC medical informatics and decision making · 2019Article
- Determining the Hospital Information System (HIS) Success Rate: Development of a New Instrument and Case Study.Open access Macedonian journal of medical sciences · 2019Article
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6 authors.
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Abstract
backgroundAdmission, discharge and, transfer (ADT) process is one of the most important hospital workflows. ADT system is a part of a hospital information system (HIS).
aimThe objective of this study was to evaluate the usability of the ADT system.
methodsThe study performed at Mashhad University of Medical Sciences (MUMS) hospitals. Data collection instrument was a validated checklist of Pierotti heuristic evaluation. To determine the severity of usability problems, a hybrid of Nielson and Tampere unit for computer-human interaction (TAUCHI) severity scaling algorithm was used. Usability problems were divided into five categories (major, severe, minor, cosmetic, and technical). Six experts evaluated the ADT system independently. According to TAUCHI severity scale, if a feature has not yet been implemented in the ADT system, evaluators considered it a technical usability problem. Therefore, usability problems due to non-design feature in the ADT system were identified. Finally, the mean severity of each usability problems was calculated.
resultsA total of 186 usability problems were identified. The frequency of major, sever, minor and cosmetic usability problems were 2, 65, 69 and 50, respectively. A total of 55 usability problems by the evaluators were recognised as technical problems. The highest mismatch with usability principles was related to the "recognition rather than recall". The range of the mean severity of usability problems was between 0-2.31.
conclusionsOur result showed that although implementation of IHIS on a large scale, it still suffered from unresolved usability problems. Identification of usability problems and evaluation of their level of severity, which was simultaneously performed in this study, can be used as a guide to evaluate the usability of other HISs.
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