Evidence map›Paper›PMID 30467826›Full record

ArticleHealth services research2019

Using predicted Spanish preference to target bilingual mailings in a mail survey with telephone follow-up.

Marc N Elliott, David J Klein, Paul Kallaur, Julie A Brown, Ron D Hays, Nate Orr, Alan M Zaslavsky, Megan K Beckett, Sarah Gaillot, Carol A Edwards and 1 more

Abstract read
In one paragraph

Article in Health services research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

8 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Article
  3. Article
  4. Article
  5. Article
  6. Article
  7. Article
  8. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Marc N ElliottRAND Corporation, Santa Monica, California.ORCID 0000-0002-7147-5535
David J KleinRAND Corporation, Santa Monica, California.
Paul KallaurCenter for the Study of Services, Washington, District of Columbia.
Julie A BrownRAND Corporation, Santa Monica, California.
Ron D HaysRAND Corporation, Santa Monica, California.
Nate OrrRAND Corporation, Santa Monica, California.
Alan M ZaslavskyHarvard Medical School, Boston, Massachusetts.
Megan K BeckettRAND Corporation, Santa Monica, California.
Sarah GaillotCenters for Medicare & Medicaid Services, Baltimore, Maryland.
Carol A EdwardsRAND Corporation, Santa Monica, California.
Amelia M HavilandRAND Corporation, Santa Monica, California.

Funding

The Center for Health Improvement of Minority ElderlyP30AG021684 · NIA · UNIVERSITY OF CALIFORNIA LOS ANGELES · PI Homero Erwin del Pino · 2002 to 2026
$19.7M
Centers for Medicare & Medicaid Services HHSM-500-2005-00028INIA NIH HHS P30 AG021684NIA NIH HHS P30-AG021684
6 · The paper itself

Abstract

objectiveSpanish-preferring Medicare beneficiaries are underrepresented in national patient experience surveys. We test a method for improving their representation via higher response rates. DATA SOURCES/STUDY

setting2009-2010 Medicare CAHPS surveys; Medicare population. STUDY

designWe used surname and address to predict Spanish-language preference for a national sample of 177 139 beneficiaries. We randomized half of the 10 000 non-Puerto Rico beneficiaries with the highest predicted probabilities of Spanish preference (>10 percent) to bilingual mailings (intervention) and half to standard English-only mailings (control). DATA COLLECTION: Medicare CAHPS Survey data were collected through mail surveys with telephone follow-up of nonrespondents. PRINCIPAL

findingsMail response rate was higher for intervention (28.7 percent) than control (23.9 percent) (P < 0.0001); phone response rates among mail nonrespondents were similar in intervention and control arms (15.8 percent vs 15.7 percent, P = 0.90). Targeted bilingual mailings induced 6.5 percent of those who would not have responded to respond by mail and 54.0 percent of those who would have responded in English to respond in Spanish. Beneficiaries with greater Spanish probabilities showed greater increases in response rates, a higher proportion of responses in Spanish, and lower control response rates among.

conclusionsTargeted bilingual mailing of mixed-mode surveys using commonly available surname and address information can efficiently increase representation of this underrepresented group.

Indexed as

FemaleHealthcare DisparitiesHealth Care SurveysHispanic or LatinoHumansMaleMedicarePostal ServiceUnited Statesindirect estimationresponse ratessample designsamplingsurvey research-mail

Identifiers

PMID30467826
PMCPMC6338289

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.