Evidence map›Paper›PMID 30367377›Full record

ArticleInternational journal of clinical pharmacy2018

Evaluation of patient satisfaction and experience towards pharmacist-administered vaccination services in Western Australia.

Sarah Burt, Laetitia Hattingh, Petra Czarniak

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Article in International journal of clinical pharmacy, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 22 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
22citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

22 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Using the Theoretical Framework of Acceptability to Evaluate a Smoking Cessation Programme in Community Pharmacies.Health promotion journal of Australia : official journal of Australian Association of Health Promotion Professionals · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Sarah BurtSchool of Pharmacy and Biomedical Sciences, Curtin University, Kent Street, Bentley, WA, 6102, Australia.
Laetitia HattinghSchool of Pharmacy and Biomedical Sciences, Curtin University, Kent Street, Bentley, WA, 6102, Australia.
Petra CzarniakSchool of Pharmacy and Biomedical Sciences, Curtin University, Kent Street, Bentley, WA, 6102, Australia. P.Czarniak@curtin.edu.au.ORCID http://orcid.org/0000-0001-7212-0667

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background Pharmacist-administered vaccination services have been available in various countries for several years. In 2014, Western Australian (WA) legislation was introduced to allow pharmacist immunisers to administer the influenza vaccine to consumers 18 years and older. Objective To determine consumer satisfaction with pharmacist-administered influenza vaccination services in WA and identify factors associated with opinions to extend the service to include other vaccines. Setting Thirteen WA community pharmacies. Method In 2015, 133 pharmacies in WA offered pharmacist-administered influenza vaccinations. Of the 133 pharmacies, a purposive sample of 10% (13) were invited to participate in this 2016 study. Following vaccination, consumers were given a questionnaire and asked to evaluate the service and if they would support expansion of the service to include other vaccinations. Main outcome measure Consumer satisfaction with aspects of the service using a 5-point Likert scale. Results A total of 434 (66.8%) questionnaires were completed at the 13 pharmacies and returned. The majority of consumers (99.5%) were satisfied with the service overall, and 97.2% advised they would receive a vaccination from a community pharmacist in the future. Over 60% would like vaccinations to expand to other conditions. Women and those who would again have their influenza vaccine from the pharmacist were particularly supportive of this expansion. Conclusion Consumer satisfaction with pharmacist-administered vaccinations was high. Consumers found the service convenient, comfortable and professional. The majority of respondents supported expansion of pharmacist-administered vaccination services to a wider range of vaccines.

Indexed as

Patient SatisfactionPharmacistsAdolescentAdultAgedAge FactorsCommunity Pharmacy ServicesFemaleHealth Services AccessibilityHumansInfluenza VaccinesMaleMass VaccinationMiddle AgedSurveys and QuestionnairesVaccinationInfluenza VaccinesCommunity pharmacyInfluenzaPharmacistVaccinationWestern Australia

Identifiers

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.