ArticleCurationis2018
Frequency and reasons for missed appointments of outpatient mental health care users in the uMgungundlovu District.
Article in Curationis, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
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Who cites it
8 citing papers in PubMed.
- Liraglutide and the management of overweight and obesity in people with severe mental illness: qualitative sub-study.BMC psychiatry · 2022Trial
- Acceptability and Effectiveness of Text Message Reminders to Improve Patient Attendance During the Sociopolitical Crisis in Haiti: Telephone-Based Survey.JMIR formative research · 2026Article
- Factors associated with non-adherence to clinic visits among patients with severe mental illness enrolled in the SMILE study in Uganda.BMC psychiatry · 2025Article
- Medication non-adherence in re-admitted patients at a psychiatry hospital: A qualitative study.The South African journal of psychiatry : SAJP : the journal of the Society of Psychiatrists of South Africa · 2025Article
- The financial burden of noncommunicable diseases from out-of-pocket expenditure in sub-Saharan Africa: a scoping review.Health promotion international · 2024Article
- Closing the gap: addressing telehealth disparities across specialties in the sustained pandemic era.NPJ digital medicine · 2024Article
- Social domains of poor mental health: A qualitative pilot study of community stakeholders' understanding and demarcation of mental illness and its interpretations in rural Nigeria.Health science reports · 2024Article
- Nurse managers' views regarding patients' long waiting time at community health centers in Gauteng Province, South Africa.Belitung nursing journal · 2022Article
Corrections and comments
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Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundOver the years, there has been a rapid growth in the use of mobile technology which has been proven to increase treatment adherence. Short message services may improve service delivery through appointment reminders and improve communication between health care workers and patients. Missed appointments are becoming common amongst mental health care users, and this has a significant economic burden on mental health symptoms.
objectivesThe aim of the study was to determine the frequency and reasons for missed appointments of outpatient mental health care users for their follow-up care in the uMgungundlovu District.
methodThis study used a quantitative survey. A non-probability convenient sampling method was used to select 182 participants at the psychiatric clinics.
resultsOf the 182 participants, results of the study indicated that n = 84 (46.2%) respondents had missed their appointment at some stage. Of the n = 84 (46.2%) respondents who had missed appointments, n = 28 (33.3%) had missed their appointment once, and n = 45 (53.6%) had missed their appointment 2-3 times. Most common reasons for missed appointments included mental health care users forgetting (n = 58; 69%), work commitments (n = 14; 16.7%), no transportation (n = 4; 4.8%) and financial constraints (n = 5; 6%).
conclusionThe main reasons for missed appointments that were identified included forgetfulness, work commitments, lack of transportation and financial constraints. A significant number of participants (53.6%) had missed their appointments 2-3 times.
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