ArticleActa informatica medica : AIM : journal of the Society for Medical Informatics of Bosnia & Herzegovina : casopis Drustva za medicinsku informatiku BiH2018
Usability Evaluation of Three Admission and Medical Records Subsystems Integrated into Nationwide Hospital Information Systems: Heuristic Evaluation.
Article in Acta informatica medica : AIM : journal of the Society for Medical Informatics of Bosnia & Herzegovina : casopis Drustva za medicinsku informatiku BiH, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 2 of them syntheses that pooled it.
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9 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Usability evaluation methods for hospital information systems: a systematic review.BMC health services research · 2025Pooled it
- Which criteria are important in usability evaluation of mHealth applications: an umbrella review.BMC medical informatics and decision making · 2024Pooled it
- Comparative Usability Evaluation of Two Hospital Information Systems: A Mixed-Methods Study in an Iranian Teaching Hospital.Health science reports · 2026Article
- Hospital information systems evaluation criteria: a scoping review.BMC health services research · 2026Article
- Design and evaluation of a serious video game to treat preschool children with speech sound disorders.Scientific reports · 2024Article
- Article
- Design, development, and evaluation of a registry system for hyperbaric oxygen therapy: A methodological study.Health science reports · 2022Article
- Evaluating the usability of a national health information system with heuristic method.Journal of education and health promotion · 2022Article
- The relationship between user interface problems of an admission, discharge and transfer module and usability features: a usability testing method.BMC medical informatics and decision making · 2019Article
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4 authors.
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No grant is acknowledged in the PubMed record.
Abstract
introductionUsability is one of the quality criteria for information systems and its weakness is one of the main barriers to the adoption of these systems. The purpose of this study was to evaluate the usability of admission and medical records module of three widely used hospital information systems (HISs).
methodsIn this descriptive study the usability of admission and medical records module of three HISs (HIS1, HIS2, and HIS3) was evaluated using heuristic evaluation method. For each HIS, three expert users of the same system assessed the user interface independently, completed a usability evaluation checklist, and rated severity of each identified problem. The checklist was based on Nielsen's heuristics. For each HIS, three heuristics that have the highest and lowest problem rates and greatest severity of problems were categorized into three separate groups. The results were analyzed using descriptive statistics.
resultsAlthough HIS1 and HIS2 were used in more hospitals than HIS3, the results showed that the usability problem rates of them were significantly higher than HIS3. The heuristics of "help and documentation", "flexibility and efficiency of use", and "visibility of system status" in the three HISs were categorized into the "highest rate of problems", "lowest rate of problems", and "highest severity of problems" groups, respectively. The heuristics of "diagnose and recover from errors", "error prevention", and "help and documentation" in HIS1 and HIS2 were categorized into the "highest rate of problems" group.
conclusionsThe results of this study and previous studies show that the most common usability problems with HISs are related to heuristics of "help and documentation", "error prevention", and "help users recognize, diagnose and recover from errors." Also, the large number of hospitals using one HIS does not demonstrate its high usability to others.
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