ArticleBMJ open2018
Cross-sectional study of the association between healthcare professionals' empathy and burnout and the number of annual primary care visits per patient under their care in Spain.
Article in BMJ open, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- Article
- A scoping review on the relationship between mental wellbeing and medical professionalism.Medical education online · 2023Article
- Greek medical professionals approaches and understanding of health literacy: a qualitative study.BMC health services research · 2023Article
- Influence of empathy on work alienation among Chinese nurses during the COVID-19 pandemic: The mediating effect of ego depletion.Frontiers in psychology · 2023Article
- Use of Potassium Hydroxide in Dermatology Daily Practice: A Local Study From Saudi Arabia.Cureus · 2022Article
- The Empathic Capacity and the Ability to Regulate It: Construction and Validation of the Empathy Management Scale (EMS).Healthcare (Basel, Switzerland) · 2021Article
- Empathy, burnout, life satisfaction, correlations and associated socio-demographic factors among Chinese undergraduate medical students: an exploratory cross-sectional study.BMC medical education · 2019Article
- Association Between Empathy and Burnout Among Emergency Medicine Physicians.Journal of clinical medicine research · 2019Article
- Physician Empathy Is Not Associated with Laboratory Outcomes in Diabetes: a Cross-sectional Study.Journal of general internal medicine · 2019Article
Corrections and comments
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Authors and funding
5 authors.
Funding
Abstract
objectiveThe aim of this study was to evaluate the association between physician and nurse self-reported empathy and burnout and the number of annual primary care visits per patient under their care.
methodsDesign: A cross-sectional survey study was conducted from January 2013 to July 2014. Site: The 22 primary care centres of the Lleida Health Region in Spain.
main outcome measuresThe Jefferson Scale of Physician Empathy and the Maslach Burnout Inventory were used to measure empathy and burnout, respectively. The number of visits and the number of diagnoses coded per visit were obtained through the Region's electronic health record.
resultsTwo hundred and sixty-seven healthcare professionals (physicians and nurses, 52.6% participation of the total in the region) with 301 657 patients under their care. Healthcare professionals' degree of burnout and empathy was associated with the number of annual visits per patient under their care. Burned out nurses and physicians received fewer visits (4.5vs3.7 in nurses and 18.1vs18.9 in physicians), whereas more empathic physicians received more visits per patient (19.4vs17.2, p<0.05) and documented more diagnoses per visit (10.2vs9.7, p=0.001). Less burned out and less empathic nurses documented more diagnoses per visit (10.2vs10.0 and 8.2vs9.9, p<0.05).
conclusionsThe number of annual primary care visits per patient that healthcare professionals receive is closely associated with healthcare professionals' empathy and burnout. These results should serve to promote empathic skills and establish organisational changes that promote efficiency in the practice and, in turn, reduce the degree of burnout of healthcare professionals.
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