ArticleJournal of general internal medicine2018
Accessing Care Through the Veterans Choice Program: The Veteran Experience.
Article in Journal of general internal medicine, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 27 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
27 citing papers in PubMed, 47 citations in OpenAlex.
- Timeliness of Colorectal Cancer Care in Veterans: The Role of Travel Distance.Cancer reports (Hoboken, N.J.) · 2026Article
- Perspectives of Rural and Urban Veterans with Military Sexual Trauma Seeking Psychotherapy Through Community Care: A Qualitative Study.The journal of behavioral health services & research · 2026Article
- Article
- Veterans Affairs Clinical Resource Hubs and Rates of Mental Health Community Care Referrals.JAMA network open · 2026Article
- Access to Evaluation for Liver Transplantation in the Veterans Health Administration.Digestive diseases and sciences · 2025Article
- Doctors' satisfaction with the rehabilitation system for anti-terrorist operation participants: A factor analysis.Heliyon · 2025Article
- Trends in Bundled Outpatient Behavioral Health Services in VA-Direct Versus VA-Purchased Care.Administration and policy in mental health · 2024Article
- Racial and Ethnic Differences in Health Care Experiences for Veterans Receiving VA Community Care from 2016 to 2021.Journal of general internal medicine · 2024Observational
- Travel distance and outcomes after surgical aortic valve among veterans.Health services research · 2024Article
- Characteristics of Veterans With Depression Who Use the Veterans Choice Program of the Veterans Health Administration.Psychiatric services (Washington, D.C.) · 2024Article
- "It's Like Finding Your Way Through the Labyrinth": a Qualitative Study of Veterans' Experiences Accessing Healthcare.Journal of general internal medicine · 2024Article
- Implementation of VA care coordination program to improve transitional care for veterans post-non-VA hospital discharge: an incremental cost analysis.Implementation science communications · 2023Article
- Location and Types of Treatment for Prostate Cancer After the Veterans Choice Program Implementation.JAMA network open · 2023Article
- Engaging Operational Partners Is Critical for Successful Implementation of Research Products: a Coincidence Analysis of Access-Related Projects in the Veterans Affairs Healthcare System.Journal of general internal medicine · 2023Article
- Mapping Rural and Urban Veterans' Spatial Access to Primary Care Following the MISSION Act.Journal of general internal medicine · 2022Article
- Implications of Cross-System Use Among US Veterans With Advanced Kidney Disease in the Era of the MISSION Act: A Qualitative Study of Health Care Records.JAMA internal medicine · 2022Article
- Aligning quality improvement efforts and policy goals in a national integrated health system.Health services research · 2022Article
- The Unrecognized Role of VA Call Center and Primary Care Clerical Staff in Assisting Patients with Obtaining Needed Care.Journal of general internal medicine · 2022Article
- Association between care coordination tasks with non-VA community care and VA PCP burnout: an analysis of a national, cross-sectional survey.BMC health services research · 2021Article
- "We Got an Invite into the Fortress": VA-Community Partnerships for Meeting Veterans' Healthcare Needs.International journal of environmental research and public health · 2021Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors at 2 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe Veterans Choice Program (VCP) was implemented to improve healthcare access by expanding healthcare options for Veterans Health Administration (VHA) enrollees.
objectivesTo understand Veterans' experience accessing VCP care.
designQualitative content analysis. SUBJECTS: Forty-seven veterans from three medical centers in three of the five VA geographical regions. APPROACH: We used semi-structured telephone interviews designed to elicit descriptions of Veterans' experiences. Data was analyzed using iterative, inductive, and deductive content analysis. Broad themes were identified based on representative interview responses. KEY
resultsWe identified six themes: general impressions (concept and frustration); preferred source of care (institution, specialty, and individual provider); facilitators (VA staff facilitation and proactive Veterans); barriers (complexity, lack of responsiveness, lack of local providers, and poor coordination); perceived sources of VCP problems (learning curve, leadership and staff, and politics); and unintended negative impact (responsibility for costs of care and discontinued access to community care). DISCUSSION: Most Veterans who had received care through the VCP felt that it improved their access to care. However, accessing care through the VCP is a complex process that requires proactive Veterans and active support from the VA, third-party administrators, and availability of participating community providers. Veterans' abilities to navigate this process and the level of support provided varied widely. Even patients who did receive care through VCP found the process challenging. Greater support is needed for some Veterans to successfully access VCP care because Veterans who need care the most may be the least able to access it.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.