Evidence map›Paper›PMID 30025534›Full record

Trial reportBMC family practice2018

The impact of a prescription review and prescriber feedback system on prescribing practices in primary care clinics: a cluster randomised trial.

Wei Yin Lim, Amar Singh Hss, Li Meng Ng, Selva Rani John Jasudass, Sondi Sararaks, Paranthaman Vengadasalam, Lina Hashim, Ranjit Kaur Praim Singh

Abstract readPragmatic Clinical TrialRandomized Controlled Trial
In one paragraph

Trial report in BMC family practice, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
11citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

11 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Audit and feedback: effects on professional practice.The Cochrane database of systematic reviews · 2025
    Pooled it
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Wei Yin LimClinical Research Centre Perak, Ministry of Health Malaysia, Level 4, Ambulatory Care Centre, Raja Permaisuri Bainun Hospital, Jalan Raja Ashman Shah, 30450, Ipoh, Perak, Malaysia. amanda.limwy.crc@gmail.com.ORCID 0000-0002-2612-0604
Amar Singh HssClinical Research Centre Perak, Ministry of Health Malaysia, Level 4, Ambulatory Care Centre, Raja Permaisuri Bainun Hospital, Jalan Raja Ashman Shah, 30450, Ipoh, Perak, Malaysia.
Li Meng NgManjung Health District Office, Ministry of Health Malaysia, Jalan Dato' Ahmad Yunus, 32000, Sitiawan, Perak, Malaysia.
Selva Rani John JasudassSg Chua Health Clinic, Ministry of Health Malaysia, Kaw Perindustrian Sg Chua, Sg Ramal Luar, 43000, Kajang, Selangor, Malaysia.
Sondi SararaksInstitute for Health Systems Research, Ministry of Health Malaysia, No. 2 Jalan Setia Prima S U13/S, Seksyen U13 Setia Alam, ,40170, Shah Alam, Selangor, Malaysia.
Paranthaman VengadasalamJelapang Health Clinic, Ministry of Health Malaysia, 30020, Ipoh, Perak, Malaysia.
Lina HashimClinical Research Centre Perak, Ministry of Health Malaysia, Level 4, Ambulatory Care Centre, Raja Permaisuri Bainun Hospital, Jalan Raja Ashman Shah, 30450, Ipoh, Perak, Malaysia.
Ranjit Kaur Praim SinghPerak State Health Department, Ministry of Health Malaysia, Jalan Panglima Bukit Gantang Wahab, 30590, Ipoh, Perak, Malaysia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundTo evaluate the effectiveness of a structured prescription review and prescriber feedback program in reducing prescribing errors in government primary care clinics within an administrative region in Malaysia.

methodsThis was a three group, pragmatic, cluster randomised trial. In phase 1, we randomised 51 clinics to a full intervention group (prescription review and league tables plus authorised feedback letter), a partial intervention group (prescription review and league tables), and a control group (prescription review only). Prescribers in these clinics were the target of our intervention. Prescription reviews were performed by pharmacists; 20 handwritten prescriptions per prescriber were consecutively screened on a random day each month, and errors identified were recorded in a standardised data collection form. Prescribing performance feedback was conducted at the completion of each prescription review cycle. League tables benchmark prescribing errors across clinics and individual prescribers, while the authorised feedback letter detailed prescribing performance based on a rating scale. In phase 2, all clinics received the full intervention. Pharmacists were trained on data collection, and all data were audited by researchers as an implementation fidelity strategy. The primary outcome, percentage of prescriptions with at least one error, was displayed in p-charts to enable group comparison.

resultsA total of 32,200 prescriptions were reviewed. In the full intervention group, error reduction occurred gradually and was sustained throughout the 8-month study period. The process mean error rate of 40.7% (95% CI 27.4, 29.5%) in phase 1 reduced to 28.4% (95% CI 27.4, 29.5%) in phase 2. In the partial intervention group, error reduction was not well sustained and showed a seasonal pattern with larger process variability. The phase 1 error rate averaging 57.9% (95% CI 56.5, 59.3%) reduced to 44.8% (95% CI 43.3, 46.4%) in phase 2. There was no evidence of improvement in the control group, with phase 1 and phase 2 error rates averaging 41.1% (95% CI 39.6, 42.6%) and 39.3% (95% CI 37.8, 40.9%) respectively.

conclusionsThe rate of prescribing errors in primary care settings is high, and routine prescriber feedback comprising league tables and a feedback letter can effectively reduce prescribing errors.

trial registrationNational Medical Research Register: NMRR-12-108-11,289 (5th March 2012).

Indexed as

FeedbackPractice Patterns, Physicians'Primary Health CareAmbulatory CareDrug PrescriptionsHumansMalaysiaMedication ErrorsFeedbackLeague tablesP-chartPrescribersPrescribing errorsPrescription reviewPrimary careStatistical process control chart

Identifiers

PMID30025534
PMCPMC6053727

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.