ArticleBMJ open2018
How to measure cultural competence when evaluating patient-centred care: a scoping review.
Article in BMJ open, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers, 2 of them syntheses that pooled it.
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Who cites it
17 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Barriers and facilitators to contraception access for South Asian women in high-income, English-speaking countries: a systematic review.BMC primary care · 2026Pooled it
- Education on medically unexplained symptoms: a systematic review with a focus on cultural diversity and migrants.European journal of medical research · 2023Pooled it
- Exploring cultural safety and person- and patient-centred care in general practice: voices of Aboriginal and Torres Strait Islander peoples.BMC medical education · 2026Article
- A scoping review of cultural competence training gaps among healthcare professionals in low-and middle-income countries.BMC health services research · 2025Article
- Development of the organizational trauma resilience-patient reported experience measure for people with HIV in the Southern United States.Psychological trauma : theory, research, practice and policy · 2025Article
- Longitudinal Assessment of Cultural Competencies in Nursing Education: Insights From Students and Nurse Educators.Nursing open · 2025Observational
- Patient-reported outcomes and experiences of migrants enrolled in a multidisciplinary HIV clinic with rapid, free, and onsite treatment dispensation: the 'ASAP' study.AIDS research and therapy · 2024Article
- The Importance of Cultural Awareness in the Management of Heart Failure: A Narrative Review.Vascular health and risk management · 2024Review
- Article
- Laboratory-based inequity in thrombosis and hemostasis: review of the evidence.Research and practice in thrombosis and haemostasis · 2023Review
- Person-centered care: preferences and predictors in speech-language pathology and audiology practitioners.Frontiers in psychology · 2023Article
- Codesigning person-centred quality indicators with diverse communities: A qualitative patient engagement study.Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Development of a performance measurement system for general practitioners' office in China's primary healthcare.BMC health services research · 2022Article
- Patient Co-Participation in Narrative Medicine Curricula as a Means of Engaging Patients as Partners in Healthcare: A Pilot Study Involving Medical Students and Patients Living with HIV.The Journal of medical humanities · 2021Article
- Using implementation science to inform the integration of electronic patient-reported experience measures (ePREMs) into healthcare quality improvement: description of a theory-based application in primary care.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Article
- Beyond translation: Engaging with culturally and linguistically diverse consumers.Health expectations : an international journal of public participation in health care and health policy · 2020Article
- A qualitative study of cancer care professionals' experiences of working with migrant patients from diverse cultural backgrounds.BMJ open · 2019Article
Corrections and comments
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Authors and funding
9 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesThe purpose of this study was to identify patient-centred quality indicators (PC-QI) and measures for measuring cultural competence in healthcare.
designScoping review.
settingAll care settings. SEARCH STRATEGY: A search of CINAHL, EMBASE, MEDLINE, PsycINFO, Social Work Abstracts and SocINDEX, and the grey literature was conducted to identify relevant studies. Studies were included if they reported indicators or measures for cultural competence. We differentiated PC-QIs from measures: PC-QIs were identified as
resultsThe search yielded a total of 786 abstracts and sources, of which 16 were included in the review. Twelve out of 16 sources reported measures for cultural competence, for a total of 10 measures. Identified domains from the measures included: physical environment, staff awareness of attitudes and values, diversity training and communication. Two out of 16 sources reported PC-QIs for cultural competence (92 structure and process indicators, and 48 outcome indicators). There was greater representation of structure and process indicators and measures for cultural competence, compared with outcome indicators.
conclusionMonitoring and evaluating patient-centred care for ethnocultural communities allows for improvements to be made in the delivery of culturally competent healthcare. Future research should include development of PC-QIs for measuring cultural competence that also reflect cultural humility, and the involvement of ethnocultural communities in the development and implementation of these indicators.
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Registered trials
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