Evidence map›Paper›PMID 29980499›Full record

SynthesisJournal of medical Internet research2018

The Impact of Patient Online Access to Computerized Medical Records and Services on Type 2 Diabetes: Systematic Review.

Freda Mold, Mary Raleigh, Nouf Sahal Alharbi, Simon de Lusignan

Abstract readSystematic Review
In one paragraph

Synthesis in Journal of medical Internet research, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
16citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

16 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Adult patient access to electronic health records.The Cochrane database of systematic reviews · 2021
    Pooled it
  2. The State of Evidence in Patient Portals: Umbrella Review.Journal of medical Internet research · 2020
    Pooled it
  3. Review
  4. Article
  5. Unintended consequences of patient online access to health records: a qualitative study in UK primary care.The British journal of general practice : the journal of the Royal College of General Practitioners · 2023
    Article
  6. Article
  7. Article
  8. Article
  9. Article
  10. Article
  11. Review
  12. Social Media Content Analysis of Public Diabetes Facebook Groups.Journal of diabetes science and technology · 2019
    Article
  13. Article
  14. Review
  15. Article
  16. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Freda Mold *School of Health Sciences, Faculty of Health and Medical Sciences, University of Surrey, Guildford, United Kingdom.ORCID 0000-0002-6279-5537
Mary Raleigh *Florence Nightingale Faculty of Nursing, Midwifery & Palliative Care, King's College London, London, United Kingdom.ORCID 0000-0002-8481-1278
Nouf Sahal Alharbi *Department of Health Sciences, College of Applied Studies & Community Service, King Saud University, Riyadh, Saudi Arabia.ORCID 0000-0002-4431-3303
Simon de Lusignan *Department of Clinical and Experimental Medicine, Faculty of Health and Medical Sciences, University of Surrey, Guildford, United Kingdom.ORCID 0000-0002-8553-2641

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundOnline access to computerized medical records has the potential to improve convenience, satisfaction, and care for patients, and to facilitate more efficient organization and delivery of care.

objectiveThe objective of this review is to explore the use and impact of having online access to computerized medical records and services for patients with type 2 diabetes mellitus in primary care.

methodsMultiple international databases including Medline, Embase, CINAHL, PsycINFO and the Cochrane Library were searched between 2004 and 2016. No limitations were placed on study design, though we applied detailed inclusion and exclusion criteria to each study. Thematic analysis was used to synthesize the evidence. The Mixed Methods Appraisal Toolkit was used to appraise study quality.

resultsA search identified 917 studies, of which 28 were included. Five themes were identified: (1) disparities in uptake by age, gender, ethnicity, educational attainment, and number of comorbidities, with young men in full-time employment using these services most; (2) improved health outcomes: glycemic control was improved, but blood pressure results were mixed; (3) self-management support from improved self-care and shared management occurred especially soon after diagnosis and when complications emerged. There was a generally positive effect on physician-patient relationships; (4) accessibility: patients valued more convenient access when online access to computerized medical records and services work; and (5) technical challenges, barriers to use, and system features that impacted patient and physician use. The Mixed Methods Appraisal Toolkit rated 3 studies as 100%, 19 studies as 75%, 4 studies as 50%, and 1 study scored only 25%.

conclusionsPatients valued online access to computerized medical records and services, although in its current state of development it may increase disparities. Online access to computerized medical records appears to be safe and is associated with improved glycemic control, but there was a lack of rigorous evidence in terms of positive health outcomes for other complications, such as blood pressure. Patients remain concerned about how these systems work, the rules, and timeliness of using these systems.

Indexed as

Diabetes Mellitus, Type 2Education, DistanceElectronic Health RecordsHumansSelf Carecomputersmedical recordsmedical records systems, computerizedonline accessonline servicesprimary caretype 2 diabetes mellitus

Identifiers

PMID29980499
PMCPMC6054706

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.