Evidence map›Paper›PMID 29979886›Full record

ArticleHealth communication2019

Identifying How Patient Portals Impact Communication in Oncology.

Jordan M Alpert, Bonny B Morris, Maria D Thomson, Khalid Matin, Richard F Brown

Abstract readVideo-Audio Media
In one paragraph

Article in Health communication, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers, 4 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
31citing papers in PubMed, 4 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

31 citing papers in PubMed, 4 syntheses or guidelines pooled it.

  1. Pooled it
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  5. The Effects of an Online Patient Portal on Nurses' and the Health Care Team's Work in an Outpatient Oncology Setting: A Qualitative Study.The Canadian journal of nursing research = Revue canadienne de recherche en sciences infirmieres · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Jordan M AlpertDepartment of Advertising, College of Journalism and Communications, University of Florida.ORCID 0000-0002-7066-4748
Bonny B MorrisDepartment of Health Behavior and Policy, Virginia Commonwealth University School of Medicine.ORCID 0000-0002-3345-1276
Maria D ThomsonDepartment of Health Behavior and Policy, Virginia Commonwealth University School of Medicine.ORCID 0000-0002-5729-8720
Khalid MatinDepartment of Internal Medicine, Division of Hematology and Oncology, Virginia Commonwealth University School of Medicine.ORCID 0000-0001-5368-052X
Richard F BrownDepartment of Health Behavior and Policy, Virginia Commonwealth University School of Medicine.ORCID 0000-0002-3150-6958

Funding

Training Program in Behavioral and Health Services Cancer Control ResearchR25CA093423 · NCI · VIRGINIA COMMONWEALTH UNIVERSITY · PI BROWN, RICHARD FREDERICK · 2002 to 2015
$2.9M
NCI NIH HHS R25 CA093423
6 · The paper itself

Abstract

Patient portals are becoming widespread throughout health-care systems. Initial research has demonstrated that they positively impact patient-provider communication and patients' health knowledge, but little is known about the impact of patient portals in the cancer setting, where highly complex and uncertain medical data are available for patients to view. To better understand communicative behaviors and perceptions of the patient portal and how it is utilized in oncology, in-depth, semi-structured interviews were conducted with 48 participants: 35 patients and 13 oncologists. Thematic analysis identified that portals help to enhance participation during in-person consultations, increase patients' self-advocacy, and build rapport with providers. However, patients' comfort level with reviewing information via the portal depended upon the severity of the test. Oncologists worried about patient anxiety and widening health disparities, but acknowledged that the portal can motivate them to expedite communication about laboratory and scan results. As patient portals become more widely used in all medical settings, oncologists should become more engaged with how patients are viewing their medical information and consider the portal within the framework of patient-centered care by valuing patients' communication preferences.

Indexed as

CommunicationMedical OncologyPatient PortalsPhysician-Patient RelationsAdultFemaleHumansInterviews as TopicMaleVirginia

Identifiers

PMID29979886
PMCPMC6320725

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.