ArticleInternational journal of clinical pharmacy2018
A simulated patient study assessing over the counter supply and counseling in Jordan: responding to headache complaints.
Article in International journal of clinical pharmacy, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.
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Who cites it
13 citing papers in PubMed, 26 citations in OpenAlex.
- Pharmacist-led responses to headache and insomnia symptoms: A simulated patient study.Exploratory research in clinical and social pharmacy · 2026Article
- Assessing the pharmaceutical care provision to suspected COVID-19 patients in community pharmacies: a simulated patient study.BMC health services research · 2022Article
- Feasibility of using simulated patients for onsite structured practice feedback in Jordanian community pharmacy settings.Saudi pharmaceutical journal : SPJ : the official publication of the Saudi Pharmaceutical Society · 2022Article
- Article
- The Quality of Counseling for Headache OTC Medications in German Community Pharmacies Using a Simulated Patient Approach: Are There Differences between Self-Purchase and Purchase for a Third Party?TheScientificWorldJournal · 2022Article
- Dispensing and Variabilities in Pricing of Headache OTC Medicines by Community Pharmacies in a German Big City: A Simulated Patient Approach.ClinicoEconomics and outcomes research : CEOR · 2021Article
- Management of common minor ailments in Qatar: Community pharmacists' self-perceived competency and its predictors.PloS one · 2021Article
- Assessment of patient counselling on the common cold treatment at Slovak community pharmacies using mystery shopping.Saudi pharmaceutical journal : SPJ : the official publication of the Saudi Pharmaceutical Society · 2019Article
- Prevention, education and counselling: the worldwide role of the community pharmacist as an epidemiological sentinel of headaches.Neurological sciences : official journal of the Italian Neurological Society and of the Italian Society of Clinical Neurophysiology · 2019Review
- Assessing insomnia management in community pharmacy setting in Jordan: A simulated patient approach.PloS one · 2019Article
- A simulated patient evaluation of pharmacist's performance in a men's mental health program.BMC research notes · 2018Article
- Evaluation of Community Pharmacists' Professional Practice and Management of Patient's Respiratory Conditions.Journal of pharmacy & bioallied sciencesArticle
- Article
Corrections and comments
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Authors and funding
5 authors at 2 institutions in 2 countries.
Funding
Abstract
Background Community pharmacists are the most accessible health professionals for patients seeking advice on minor ailments and over the counter supply. Objectives To assess the management of patients seeking advice for headache in community pharmacies in Jordan. Method A cross-sectional study was conducted using simulated patient in three cities in Jordan. A trained simulated patient enacted an advice-seeking scenario for the treatment of a headache. The visits were evaluated using pre-defined criteria relating to content and communication skills. Results Of 72 community pharmacies invited, 50 (69.4%) agreed to participate. Of these, 38 (76%) pharmacies were visited. The median duration of the visit was 2 min (20 s-4 min). All visits resulted in selling a drug. Paracetamol combinations often with caffeine were recommended in over 50% of visits. Drug sale recommendations were often made without obtaining essential information about symptoms or patient medical history. Only brand names and doses were often highlighted to the simulated patient. No written information was offered. Conclusion Community pharmacies in Jordan appear not to offer adequate counseling for patients seeking advice for headache. Both counseling and communication skills are suboptimal. Exploration of factors and reasons of suboptimal practice is recommended.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.