ArticleBMJ quality & safety2018
Developing a hospital-wide quality and safety dashboard: a qualitative research study.
Article in BMJ quality & safety, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers, 3 of them syntheses that pooled it.
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Who cites it
29 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Implementation of patient safety monitoring systems in hospitals: a systematic review.BMJ health & care informatics · 2025Pooled it
- Requirements and challenges of hospital dashboards: a systematic literature review.BMC medical informatics and decision making · 2022Pooled it
- Measurement and monitoring patient safety in prehospital care: a systematic review.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2021Pooled it
- Construction of performance score dynamic prediction system for clinical departments using explainable machine learning.Health information science and systems · 2026Article
- Article
- Design Practices for Data Dashboards in Health Care: Scoping Review.Journal of medical Internet research · 2026Review
- Simple but complex: aged care healthcare professionals' perspectives on the design of a digital falls dashboard.BMC medical informatics and decision making · 2025Article
- Costs in value-based health care dashboards: a qualitative study on stakeholder requirements.BMC health services research · 2025Article
- Designing a Real-Time Medication Intake and Adherence Dashboard: Features, Functionality, and Data Display to Meet the Needs of Patients, Care Partners and Healthcare Providers.Journal of medical systems · 2025Article
- From Data to Decision: Design and Evaluation of a Patient Safety Dashboard.Medical journal of the Islamic Republic of Iran · 2025Article
- Creating a data warehouse to support monitoring of NSQHS blood management standard from EMR data.BMC medical informatics and decision making · 2024Article
- TeamSTEPPS improves patient safety.BMJ open quality · 2024Article
- Involving Health Professionals in the Development of Quality and Safety Dashboards: Qualitative Study.Journal of medical Internet research · 2023Article
- How do we measure organisational wellness? Development of a comprehensive patient-centred and employee-centred visual analytical solution.BMJ open quality · 2022Article
- Real-time analysis and display of quantitative measures to track and improve clinical workflow.Journal of applied clinical medical physics · 2022Article
- Big Data Health Care Innovations: Performance Dashboarding as a Process of Collective Sensemaking.Journal of medical Internet research · 2022Article
- Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation.JMIR human factors · 2022Article
- Development, Implementation, and User Evaluation of COVID-19 Dashboard in a Third-Level Hospital in Iran.Applied clinical informatics · 2021Article
- Exploring Changes to the Actionability of COVID-19 Dashboards Over the Course of 2020 in the Canadian Context: Descriptive Assessment and Expert Appraisal Study.Journal of medical Internet research · 2021Article
- Improving the Standard of Care for All-A Practical Guide to Developing a Center of Excellence.Healthcare (Basel, Switzerland) · 2021Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundSeveral countries have national policies and programmes requiring hospitals to use quality and safety (QS) indicators. To present an overview of these indicators, hospital-wide QS (HWQS) dashboards are designed. There is little evidence how these dashboards are developed. The challenges faced to develop these dashboards in Dutch hospitals were retrospectively studied.
methods24 focus group interviews were conducted: 12 with hospital managers (n=25; 39.7%) and 12 support staff (n=38; 60.3%) in 12 of the largest Dutch hospitals. Open and axial codings were applied consecutively to analyse the data collected.
resultsA heuristic tool for the general development process for HWQS dashboards containing five phases was identified. In phase 1, hospitals make inventories to determine the available data and focus too much on quantitative data relevant for accountability. In phase 2, hospitals develop dashboard content by translating data into meaningful indicators for different users, which is not easy due to differing demands. In phase 3, hospitals search for layouts that depict the dashboard content suited for users with different cognitive abilities and analytical skills. In phase 4, hospitals try to integrate dashboards into organisational structures to ensure that data are systematically reviewed and acted on. In phase 5, hospitals want to improve the flexibility of their dashboards to make this adaptable under differing circumstances.
conclusionThe literature on dashboards addresses the technical and content aspects of dashboards, but overlooks the organisational development process. This study shows how technical and organisational aspects are relevant in development processes.
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