ArticleBMC family practice2018
Patient satisfaction with primary healthcare services: are there any links with patients' symptoms of anxiety and depression?
Article in BMC family practice, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers.
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Who cites it
26 citing papers in PubMed.
- Bridges to treatment satisfaction: the roles of trauma, social support, race and ethnicity among perinatal women receiving behavioural activation therapy.BMC medicine · 2025Trial
- Intensive Care Unit-Specific Virtual Reality for Critically Ill Patients With COVID-19: Multicenter Randomized Controlled Trial.Journal of medical Internet research · 2022Trial
- Determinants of patient satisfaction in a primary healthcare facility in Bangladesh.BMC health services research · 2026Article
- Patients' satisfaction with healthcare services in Al-Baha, Saudi Arabia: a cross-sectional study.Journal of medicine and life · 2025Article
- Patient satisfaction in regional referral hospitals of Bhutan: Insights from a cross-sectional study.PloS one · 2025Article
- Association between mental health status and patient satisfaction: a cross-sectional study in three Damascus hospitals, Syria.BMJ public health · 2025Article
- Does Communication Effectiveness Assessed by Communication Scholars Correlate with Patient Perception of Clinician Empathy?Journal of patient experience · 2025Article
- Medical service satisfaction and depression among middle-aged and older Chinese adults: moderating role of distinct Internet-using patterns.BMC public health · 2024Article
- Prevalence and Correlates of Depressive Symptoms among Patients with Cancer: A Cross-Sectional Study.Current oncology (Toronto, Ont.) · 2024Article
- Development and validation of a patient reported experience measure for experimental cancer medicines (PREM-ECM) and their carers (PREM-ECM-Carer).BMC cancer · 2024Article
- Latent profiles of telehealth care satisfaction during the COVID-19 pandemic among patients with cardiac conditions in an outpatient setting.Cardiovascular digital health journal · 2024Article
- Assessment of parental satisfaction with paediatric health services in public sector tertiary hospitals within a low-income setting using Patient Satisfaction Questionnaire (PSQ-18).BMJ paediatrics open · 2024Article
- Psychological distress 35 years after the Chornobyl accident in the Lithuanian clean-up workers.Global health action · 2023Article
- Depression among patients with chronic kidney disease, associated factors, and predictors: a cross-sectional study.BMC psychiatry · 2023Article
- The Mediation Effect of Perceived Attitudes toward Medical Service on the Association between Public Satisfaction with the Overall Medical Service and Self-Rated Health among the General Population in China: A Cross-Sectional Study.International journal of environmental research and public health · 2023Article
- Symptoms of depression and anxiety, and unmet healthcare needs in adults during the COVID-19 pandemic: a cross-sectional study from the Canadian Longitudinal Study on Aging.BMC public health · 2022Article
- The influence of intolerance of uncertainty on the correlation between the severity of symptoms and satisfaction with oral state in patients with burning mouth syndrome.Clinical oral investigations · 2022Article
- Association of mental health outcomes and lower patient satisfaction among adults with alopecia: A cross-sectional population-based study.JAAD international · 2022Article
- Mobile phone addiction and depression among Chinese medical students: the mediating role of sleep quality and the moderating role of peer relationships.BMC psychiatry · 2022Article
- Psychosocial and clinical predictors of patient satisfaction with cancer care.Saudi pharmaceutical journal : SPJ : the official publication of the Saudi Pharmaceutical Society · 2022Article
Corrections and comments
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Authors and funding
6 authors.
Funding
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Abstract
backgroundThe aim of our study was to determine the association of anxiety and depression symptoms, as well as the main socio-demographic factors, with patients' satisfaction with primary healthcare services.
methodsThe respondents were asked to fill out an anonymous questionnaire that included information on the patients' gender, age, place of residence, education, ethnicity, the type of clinic they visited and the presence of chronic diseases. Patient satisfaction was evaluated by using a short version of the Patient Satisfaction Questionnaire. We also used the Hospital Anxiety and Depression Scale.
resultsPoor evaluations of primary healthcare services were more characteristic of males, older patients, those living in district centres and villages, individuals with lower (secondary or lower) education levels, respondents of Russian ethnicity (compared to Lithuanian), patients with chronic diseases and higher anxiety and depression symptom scores. In the final regression analysis, better satisfaction with primary healthcare services was observed in respondents who were less depressed, of Polish ethnicity and who were living in a city rather than a village.
conclusionsBeing more depressed or anxious, living in the district centre or countryside related to patients' worse satisfaction with primary healthcare services. The results of nationality of patients and their satisfaction are ambiguous. The is strong correlation between the symptoms of depression and anxiety.
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