ArticlePloS one2018
Patients' perceptions of their experiences with nurse-patient communication in oncology settings: A focused ethnographic study.
Article in PloS one, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 32 papers.
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Who cites it
32 citing papers in PubMed, 100 citations in OpenAlex.
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- Humanistic nursing care and quality of life in patients with nasopharyngeal carcinoma: a prospective observational study.BMC nursing · 2026Article
- Nurses' Perceptions of Communication in an Oncology Hospital Care: A Qualitative Study.Healthcare (Basel, Switzerland) · 2026Article
- Patient complaints on nurse job satisfaction in primary health care clinics, Ehlanzeni District, South Africa.African journal of primary health care & family medicine · 2025Article
- Enhancing Patient-Centred Care and Cultural Safety in Medical Imaging: The Radiographers Experience of Communicating With Patients in a Multicultural and Multilingual Setting in Auckland.Journal of medical radiation sciences · 2025Article
- How patients experience nurse-doctor collaborative care at specialist clinics: A qualitative study.PloS one · 2025Article
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- Nurse-patient communication experiences from the perspective of Iranian cancer patients in an outpatient oncology clinic: a qualitative study.BMC nursing · 2024Article
- Influence of multidisciplinary team care with abundant nurse staffing on patient-reported outcomes among patients with inflammatory bowel disease in clinical remission.Health and quality of life outcomes · 2024Article
- Best practices for communication while wearing facemasks: A scoping review.Journal of nursing scholarship : an official publication of Sigma Theta Tau International Honor Society of Nursing · 2024Article
- Oncology nurses' experiences of providing emotional support for cancer patients: a qualitative study.BMC nursing · 2024Article
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- Experiences of persons with multiple sclerosis of a collaborative care programme: A qualitative study.Nursing open · 2023Article
- Medical nursing care of gastrointestinal tumour patients during chemotherapy.Canadian oncology nursing journal = Revue canadienne de nursing oncologique · 2023Article
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- The influencing factors of clinical nurses' problem solving dilemma: a qualitative study.International journal of qualitative studies on health and well-being · 2022Article
- A Model for Effective Nonverbal Communication between Nurses and Older Patients: A Grounded Theory Inquiry.Healthcare (Basel, Switzerland) · 2022Article
Corrections and comments
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Authors and funding
4 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe nursing shortage and its impact on patient care are well-documented global issues. Patients living with cancer as a chronic illness have many psychosocial problems and often lack adequate support as a result of ineffective nurse-patient communication. A review of the literature on factors influencing the delivery of psychosocial care to cancer patients indicates that the delivery of psychosocial care in routine cancer nursing within a biomedical healthcare system has not been widely explored.
objectiveTo explore patients' perceptions of their experiences with nurse-patient communication in an oncological clinical environment.
methodA focused ethnographic study was undertaken in two oncology wards of a hospital in Hong Kong. Data were collected through observations of the ward environment, the activities and instances of nurse-patient communication, semi-structured interviews with patients, and a review of nursing documents.
resultsTwo main themes were identified: 1. Nurses' workload and the environment and 2. Nurse-patient partnership and role expectations. Within these two themes were related subthemes on: Sympathy for the busy nurses; Prioritizing calls to the nurses; Partnership through relationship; Nurses' role in psychosocial care; and Reduction of psychosocial concerns through physical care.
conclusionsMany cancer patients do not expect to receive psychosocial care in the form of emotional talks or counseling from busy nurses, but appreciate the attention paid by nurses to their physiological and physical needs. Nurse-patient partnerships in cancer care may reduce the potential workload of nurses. The psychosocial needs of cancer patients could be optimized by providing good physical care through effective communication within a time-constrained oncology setting.
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