Evidence map›Paper›PMID 29899057›Full record

ArticleBMJ open2018

Frequency and nature of potentially harmful preventable problems in primary care from the patient's perspective with clinician review: a population-level survey in Great Britain.

Susan Jill Stocks, Ailsa Donnelly, Aneez Esmail, Joanne Beresford, Sarah Luty, Richard Deacon, Avril Danczak, Nicola Mann, David Townsend, James Ashley and 3 more

Open access · goldAbstract read
In one paragraph

Article in BMJ open, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
3.4field-weighted citation impact, top 8% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed, 15 citations in OpenAlex.

  1. Article
  2. Involving patients and carers in patient safety in primary care: A qualitative study of a co-designed patient safety guide.Health expectations : an international journal of public participation in health care and health policy · 2023
    Article
  3. Article
  4. Article
  5. Article
  6. Developing a patient safety guide for primary care: A co-design approach involving patients, carers and clinicians.Health expectations : an international journal of public participation in health care and health policy · 2021
    Article
  7. Article
  8. Article
  9. Article
  10. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

13 authors at 5 institutions in 1 country.

Susan Jill StocksCentre for Epidemiology, Division of Population Health, Health Services Research and Primary Care, University of Manchester, Manchester, UK.ORCID 0000-0001-6034-476X
Ailsa DonnellyResearch User Group (RUG) of the NIHR Greater Manchester Primary Care Patient Safety Translational Research Centre, University of Manchester, Manchester, UK.
Aneez EsmailNIHR Greater Manchester Primary Care Patient Safety Translational Research Centre, Division of Population Health, Health Services Research and Primary Care, University of Manchester, Manchester, UK.
Joanne BeresfordResearch User Group (RUG) of the NIHR Greater Manchester Primary Care Patient Safety Translational Research Centre, University of Manchester, Manchester, UK.
Sarah LutyMedical Directorate, NHS Greater Glasgow and Clyde, NHS Education for Scotland, Glasgow, UK.
Richard DeaconSt Gabriels Medical Centre, Manchester, UK.
Avril DanczakCentral and South Manchester Specialty Training Programme for General Practice, Health Education England North West (HEENWE) Education and Research Centre, Wythenshawe Hospital, Manchester, UK.
Nicola MannResearch User Group (RUG) of the NIHR Greater Manchester Primary Care Patient Safety Translational Research Centre, University of Manchester, Manchester, UK.
David TownsendResearch User Group (RUG) of the NIHR Greater Manchester Primary Care Patient Safety Translational Research Centre, University of Manchester, Manchester, UK.
James AshleyWoodlands Dental Practice, Wirral, UK.
Carolyn GambleResearch User Group (RUG) of the NIHR Greater Manchester Primary Care Patient Safety Translational Research Centre, University of Manchester, Manchester, UK.
Paul BowieNHS Education for Scotland, Glasgow, UK.
Stephen M CampbellNIHR Greater Manchester Primary Care Patient Safety Translational Research Centre, Division of Population Health, Health Services Research and Primary Care, University of Manchester, Manchester, UK.
University of Manchester · GBManchester Academic Health Science Centre · GBNHS Education for Scotland · GBHealth Education England · GBWoodlands Hospital · GB

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesTo estimate the frequency of patient-perceived potentially harmful problems occurring in primary care. To describe the type of problem, patient predictors of perceiving a problem, the primary care service involved, how the problem was discussed and patient suggestions as to how the problem might have been prevented. To describe clinician/public opinions regarding the likelihood that the patient-described scenario is potentially harmful.

designPopulation-level survey.

settingGreat Britain.

participantsA nationally representative sample of 3975 members of the public aged ≥15 years interviewed during April 2016.

main outcome measuresCounts of patient-perceived potentially harmful problems in the last 12 months, descriptions of patient-described scenarios and review by clinicians/members of the public.

results3975 of 3996 participants in a nationally representative survey completed the relevant questions (99.5%). 300 (7.6%; 95% CI 6.7% to 8.4%) of respondents reported experiencing a potentially harmful preventable problem in primary care during the past 12 months and 145 (48%) discussed their concerns within primary care. This did not vary with age, gender or type of service used. A substantial minority (30%) of the patient-perceived problems occurred outside general practice, particularly the dental surgery, walk in clinic, out of hours care and pharmacy. Patients perceiving a potentially harmful preventable problem were eight times more likely to have 'no confidence and trust in primary care' compared with 'yes, definitely' (OR 7.9; 95% CI 5.9 to 10.7) but those who discussed their perceived-problem appeared to maintain higher trust and confidence. Generally, clinicians ranked the patient-described scenarios as unlikely to be potentially harmful.

conclusionsThis study highlights the importance of actively soliciting patient's views about preventable harm in primary care as patients frequently perceive potentially harmful preventable problems and make useful suggestions for their prevention. Such engagement may also help to improve confidence and trust in primary care.

Indexed as

Patient ParticipationPrimary Health CareAdolescentAdultAgedFemaleHumansLogistic ModelsMaleMedical ErrorsMiddle AgedPatient SatisfactionPhysician-Patient RelationsSurveys and QuestionnairesUnited KingdomYoung Adultprimary carequality in health caresocial medicine

Identifiers

PMID29899057
PMCPMC6009615
OpenAlexW2803897635

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.