Evidence map›Paper›PMID 29848372›Full record

ArticleImplementation science : IS2018

Mental models of audit and feedback in primary care settings.

Sylvia J Hysong, Kristen Smitham, Richard SoRelle, Amber Amspoker, Ashley M Hughes, Paul Haidet

Open access · goldAbstract read
In one paragraph

Article in Implementation science : IS, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
3.8field-weighted citation impact, top 7% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed, 22 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 4 institutions in 1 country.

Sylvia J HysongMichael E. DeBakey Veterans Affairs Medical Center, Houston, TX, USA. hysong@bcm.edu.ORCID 0000-0002-9063-5207
Kristen SmithamMichael E. DeBakey Veterans Affairs Medical Center, Houston, TX, USA.
Richard SoRelleVISN 4 Center for Evaluation of PACT (CEPACT), Corporal Michael J. Crescenz VA Medical Center, Philadelphia, PA, USA.
Amber AmspokerMichael E. DeBakey Veterans Affairs Medical Center, Houston, TX, USA.
Ashley M HughesDepartment of Biomedical and Health Information Sciences, University of Illinois at Chicago, Chicago, IL, USA.
Paul HaidetPenn State University College of Medicine, Hershey, PA, USA.
Michael E. DeBakey VA Medical Center · USPennsylvania State University · USPhiladelphia VA Medical Center · USUniversity of Illinois Chicago · US

Funding

U.S. Department of Veterans Affairs CD2-07-0181U.S. Department of Veterans Affairs CIN 13-413U.S. Department of Veterans Affairs IIR 09-095
6 · The paper itself

Abstract

backgroundAudit and feedback has been shown to be instrumental in improving quality of care, particularly in outpatient settings. The mental model individuals and organizations hold regarding audit and feedback can moderate its effectiveness, yet this has received limited study in the quality improvement literature. In this study we sought to uncover patterns in mental models of current feedback practices within high- and low-performing healthcare facilities.

methodsWe purposively sampled 16 geographically dispersed VA hospitals based on high and low performance on a set of chronic and preventive care measures. We interviewed up to 4 personnel from each location (n = 48) to determine the facility's receptivity to audit and feedback practices. Interview transcripts were analyzed via content and framework analysis to identify emergent themes.

resultsWe found high variability in the mental models of audit and feedback, which we organized into positive and negative themes. We were unable to associate mental models of audit and feedback with clinical performance due to high variance in facility performance over time. Positive mental models exhibit perceived utility of audit and feedback practices in improving performance; whereas, negative mental models did not.

conclusionsResults speak to the variability of mental models of feedback, highlighting how facilities perceive current audit and feedback practices. Findings are consistent with prior research  in that variability in feedback mental models is associated with lower performance.; Future research should seek to empirically link mental models revealed in this paper to high and low levels of clinical performance.

Indexed as

FeedbackMedical AuditModels, PsychologicalQuality ImprovementHumansPrimary Health CareBarriers and facilitators for changeOrganizational implementation strategiesResearch fundingResearch policy

Identifiers

PMID29848372
PMCPMC5975441
OpenAlexW2807628308

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.